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Latest MLS News

Updated: 12/6/16

« Upgrade to Client Connect for End-User Clients - 12/6/16

The Client Connect interface has been updated for the end-user client. The main reason for the update is to make Client Connect more mobile friendly. The functionality is basically the same, however the look and navigation has changed. You may want to check out the new interface so you are familiar with what your clients are now seeing. The easiest way to do this is to pull up your contact list and click on any blue Site button to be taken to that client's site. Your agent photo may require adjustment to fit into the new format. There is a crop tool within Client Connect Preferences that can help with this. The old home page message has been converted into a new "About Me" link, so you may want to review this verbiage.

« Updating your eKey - 12/5/16

Your eKey updates via the Internet early each morning. This is the only time your eKey needs access to the Internet. Once updated, you can open keyboxes without access to the Internet.

If your eKey encounters a problem during its morning update, the Update Key icon will display with a red X through it. Please get used to checking the Update Key icon before going out on showings to make sure a red X does not display. If there is a red X, you can perform a manual update by pressing the Update Key icon. If this does not work, you can call KIMVoice for an update code. KIMVoice can be reached at 1-888-968-4032 or 1-877-788-4220. You will receive a 10-digit number to enter in your ekey app. As the KIMVoice numbers are not listed in your ekey app, we suggest you set up a Contact with these numbers.

The general Supra Technical Support phone number comes up in the About section of your EKEY app (second screen). You can also get update codes here, but there are a few extra steps.

« Are you still using a Supra ActiveKey? - 12/5/16

If yes, please upgrade before December 9th. All ActiveKeys will be shut off on December 15th. Click here for a copy of the email sent to all ActiveKey users with instruction for upgrading.

« Entering Street Names in Paragon - 12/5/16

In order to ensure listing history is linked and properties are mapped correctly, please enter street names in accordance with MLS guidelines (available here). Some of the lesser known rules include:

« Showing Reminder - 12/5/16

If you find yourself running ahead of schedule, resulting in early arrival for a showing, please contact the listing agent and get confirmation that it is ok to show up early before doing so. It is against MLS rules to enter a property outside a showing window, not to mention a case could be made for trespassing.

« New Sale Factors Added - 11/11/16

Two new Sale Factors have been added when changing a property to Sold. Joining the list of Court Approved, REO, and Short Sale are new factors of Non-Arm's Length and Relocation.

« Branded Virtual Tours - 11/11/16

While MLS reports will only display unbranded (no office/agent info) virtual tours, we have added a field for branded (with office/agent promotion) to be added to Paragon for the sole purpose of assisting office/agents in getting their branded tours to outside vendors such as Zillow, Trulia, Realtor.com and office websites. This new field can be found within add/maintain listing, located under the Virtual Tour link field. Please alert your IDX website vendor if you want them to display branded tours for your office listings.

« South Central WI MLS Database Changes - October 12, 2016

To further advance work being done to align data elements with the Metro Milwaukee and Northeast WI MLSs, the following changes will be made on October 12. There is still work to be done, but we have opted to break it into stages to minimize disruption in your work flow.

Updated profile sheets can be found on the Profile Sheet Portal. Profile sheets in ZipForms will also be updated.

Adding

Removing

Changing

« MLS Associated Docs on ZipForms - 9/1/16

The standard MLS Associated Documents for Farm, Auction and Limited Service have been newly added to ZipForms. You can also find SCWMLS profile sheets on ZipForms.

« Quick Access to your Inventory - 9/1/16

Clicking the My Info Tab on the Market Monitor (top right on the Paragon home page), gives you quick access to your current active listings as well as your current pending, your current withheld/delayed, your listings due to expire for days specified, and your solds for the past 6 months. Listings under the Sold Within Six Months link include your co-broke sales, allowing easy monitoring to be sure you are given credit for co-broke solds.

« Photo Tip - 9/1/16

When arranging photos in Paragon, if you end up with a blank box between photos, you can simply drag that blank photo graphic to the end instead of moving each photo ahead by one space. If you leave a blank box, Paragon is smart enough to ignore it in the slideshow, but reports with multiple photos and some data exports are not as smart. Bottom line -- don't leave blank spots between photos.

« The Rumors are True - New Supra Keyboxes and Keycards to be Distributed Late Fall - 8/25/16

The MLS Board of Directors recently voted to renew our contract with Supra for the next generation of keyboxes and keycards. Our current keyboxes are reaching their 10-year battery life expectancy and Bluetooth technology is now available. The new system will operate 100% via smartphone/eKey. Yes, this means your keycard will be an app on your smartphone; you will not have an option for a separate device. This is a preferred offering as your smartphone and the new keyboxes can communicate directly via Bluetooth without the need for a FOB. Details of the exchange are still being finalized and will be forthcoming. You will need to return keyboxes currently in your possession, so please start rounding up the ones rolling around in your trunk and in the deep dark corners of your garage.

« Recent Paragon Updates - 8/25/16

« Finished Above Grade Square Footage - 8/25/16

A room is considered to be above grade only if the entire level that room is located on is above ground level. A finished room that has exposure (at least 8% of square footage is window space), but is on a level that is not completely above ground level, should be included as Below or Partially Below Grade Exposed. Click here for a must have resource to help you classify square footage correctly.

« Open House Search in Paragon - 8/25/16

You can search for upcoming open houses under the Search Program in Paragon. Click on Search and select the property class. Open up the Advanced Criteria section at the bottom to find the Open House Date search prompt to search for a specific date, or a Yes/No option to find all upcoming open houses. If you have a client who would like to be notified of open houses within their search area, you can include Open House = Y as a criteria in their saved search.

« Above Grade Bedroom Count - 8/25/16

A field for Above Grade Bedroom Count is available within Paragon. This field is not entered by agents, but rather calculated using the level designations (Upper and Main) for bedrooms. This field is not visible via default, but you can customize your search screen and/or spreadsheet to utilize this field. If you need help finding this field, please give us a call (608.240.2800).

« Two New ShowingTime Upgrades - 7/11/16

Call us if you need help with this setup.

« Updating Your Listings via Zillow/Trulia - 7/11/16

The MLS sends listings to Zillow and Trulia for offices that have requested to opt in. If an agent claims their listing on Zillow or Trulia, and makes a change to a field other than price, status, open house info or photos, that change will lock that field, and no subsequent changes done in Paragon will update to that field. For example, if you change the remarks directly on Zillow or Trulia, and then weeks later make a change to the remarks in Paragon, the change made in Paragon will not flow to Zillow or Trulia and you will need to change the remarks in Zillow and Trulia manually.

« Searching by School District - Are You Missing Listings?  - 7/11/16

If you have a buyer requesting to be in a specific school district, do not simply search by the municipality you think is serviced by that school district, but rather use the School District search field. There are many instances where school districts span several municipalities, and it is easy to miss listings if you are not aware of all of them. For example, the school district of McFarland spans six different municipalities. If you limit your search to the Village of McFarland, you would miss over 37% of parcels serviced by the McFarland School District.

« Google Street View - 7/11/16

A link to the Google street view has been added to the agent full report. Look for the new icon under the photo, at the beginning of the directions.

« Quickly Reload Previous Paragon Searches - 7/11/16

Quickly load a previous search you did in Paragon by selecting the Last Search option located above Primary Criteria after selecting Class. Hovering over Last Search will display the 5 previous searches you performed. Clicking on one of these searches will preload the criteria.

« Fine for Violation of "No Showings" Rule - 6/7/16

The MLS Board of Directors recently imposed a substantial fine to both an agent and their broker for violation of the "no showings" rule. It is against MLS rules to show a property to a prospective buyer that is in the status of Withheld/Delayed or marked as "no showings allowed". Those found in violation of this rule can be fined up to $15,000 and are subject to suspension of MLS services. This fine and suspension can be applied to both the listing agent and the agent showing the property.

« Map Layer Added for Madison Area/Subareas - 6/7/16

The Madison Area/Subarea shapes have been added as a layer to the Bing map search and display. To add layers while viewing a map, click on the layer icon within the map tool bar (looks like 3 pieces of paper on top of each other). You will find this new layer along with Parcel Lines, Neighborhoods, Postal Codes, Flood Plain and Traffic Flow. When turning on a map layer, you have the option of including labels by clicking the slide switch to the right of the layer name. Labels for this new layer are the E and W codes.

« Find Lot Dimensions & SqFt within the Parcel Layer - 6/7/16

Within the Parcel Lines layer, you can single click within the parcel to display the dimensions and square footage of the lot. Turning on the label for this layer will display the parcel number. This layer is also very helpful if you have to adjust the map location for your listings.

« Entering Showing Instructions - 6/7/16

When entering showing instructions as part of a listing within Paragon, please do not included lockbox or alarm codes. Information entered into the showing instructions field displays before a showing is confirmed and displays within WIREX as part of the listing record. Lockbox codes should be entered into the Lock Box Code field located after the Showing Instructions field within Paragon. Alarm information should be entered within ShowingAssist. This sensitive information will then only display in an email after a showing has been confirmed.

« Record of Emails Sent Via Paragon - 6/7/16

You have the ability to see all emails (manual and automatic) you have sent out of Paragon. Click on Contacts and Sent Items. If you want to look at or forward any of these emails, simply click the check box in the far left column and the email will open at the bottom of your screen.

« MLS Staffing Changes - 5/12/16

« Reminder/Warning - No Showings Mean No Showings - 5/12/16

It is against MLS rules to show a property to a perspective buyer that is in the status of Withheld/Delayed or marked as "no showings allowed". Those found in violation of this rule can be fined up to $15,000 and are subject to suspension of MLS services. This fine and suspension can be applied to both the listing agent and the agent showing the property.

« Feature Search Change in Paragon - 5/12/16

When searching by Features, the Feature Groups now display collapsed to minimize scrolling. Simply click the name of the Feature (i.e. Garage) to open.

« Easier Search by Parcel Number - 4/12/16

A new parcel number search field has been added within the Tax module. This field allows you to strip the dashes and periods from parcel numbers when searching and just enter the numbers. In other words, you no longer have to remember where the dashes are when searching by parcel number.

« Q: Why are some no showings until listings in an Active status instead of Withheld/Delayed? - 4/12/16

A: We are generally seeing two reasons a new listing is not available for showings right away. The first is the property is not ready to be marketed due to needed clean up, timing for professional photos, desired staging, etc. You will find these listings in the Withheld/Delayed status as the listing agent does not want them to be viewed by the public yet. In the second situation, the property is all ready for public viewing, but the seller and listing agent decide to pick a launch date, often starting with an open house. You will find these listings in Active as the seller and agent want the public to see them. The listings in Active must include the date showings will be allowed in the first line of the public remarks. Our rules regarding "no showings until" listings have taken both situations into account, and allow agents the flexibility to market these listings as either Withheld/Delayed or Active.

« Reminders Regarding Paragon Limits - 4/12/16

« Warning - Entering 999 for Year Built - 4/12/16

If you enter 999 for year built = unknown, your listing may be missed when consumers search on public websites, as several website vendors do not included unknown values. Please take a few extra minutes to find and enter the year built. We currently have over 1300 active listings with 999 for year built.

« South Central WI MLS Database Changes - March 29, 2016 - 3/7/16

To further advance work being done to align data elements with the Metro Milwaukee and Northeast WI MLSs, the following changes will be made on March 29. There is still work to be done, but we have opted to break it into stages to minimize disruption in your work flow.

Updated profile sheets can be found on the Profile Sheet Portal, but DO NOT go live until 3/29/16. Profile sheets in ZipForms will also be updated.

Adding

Removing

Changing
Current Other Room Name fields will be changed from free form entries to the pick list below. If you select Other, you may want to include the room name in the remarks. Please only select Other for actual rooms. Dimensions for decks, patios and garages should be mentioned in the remarks if noteworthy.

-Bedroom -Bonus Room (above garage) -Den/Office -Exercise Room
-Foyer -Game Room -Loft -Mud Room
-RecRoom -Screened Porch -Second Kitchen -Sun Room
-Theatre -Three-Season -Other  


« For Recently Updated Tax Mill Rates Click here - 2/11/16

« Price Changes Now Highlighted on Paragon Spreadsheet - 2/11/16

Within the price column on spreadsheets, you will now see price changes highlighted. A price in red indicates a price decrease, and a price in green indicates a price increase. In addition, if you hover over the arrow, the previous price and percentage of change will display. Price changes will be highlighted for 2 weeks.

« Withheld/Delayed and Days on Market - 2/11/16

« Split Bedroom - 2/11/16

Back in October we added a new feature called Split Bedroom under Interior Features. A split bedroom design features the master bedroom on either the other side of the house, or on a different level than the other bedrooms. If you have a split bedroom home listed, please included this new feature so your listing is not missed when other agents are looking for this design.

« Reminder - Contacting Sellers Under Contract - 2/11/16

Properties in our MLS that include instruction to contact the seller for showings are protected from solicitation by REALTORS, just like other exclusive listings. Your conversation with the seller should be limited to setting up the showing. As many of these limited service listings are also listed on FSBO websites, please make it a practice to check the MLS before calling on FSBO listings to be sure they are not under contract. It is against MLS rules and the REALTOR Code of Ethics to solicit these listings if they are under contract with another REALTOR.

« What Can I Do If My Listing Shows Up For Rent Online? - 2/11/16

Often times you can spot these scams as there are more than a few misspellings in email correspondence, and the structure of sentences may be awkward or very formal. This is a result of language translation programs.

« December Paragon Updates - 1/11/16

« Click here for a 2016 Gregorian Calendar - 1/11/16

« Mismapping Can Result in Missed Showings - 1/11/16

If you have a listing that is not mapped correctly, it may be missed if an agent is searching by map. Please make it part of your routine to always check the map placement when adding a new listing. If the map placement is not correct, you can adjust it under Listing Maintain - Change GeoCode. When the map displays under maintain, click on the orange map placement marker and move it as needed. Switching to a bird's eye view (click the down arrow next to the word Road in the upper left corner) and using the zoom feature helps to pinpoint the exact location. Before clicking Save, you may want to zoom out a bit as the zoom level will also be saved.

« Showing Request E-Mails - 1/11/16

If you find the number of emails received to track your showing request via the Schedule a Showing link annoying, you can turn a couple of these off. By default, an email is sent acknowledging you have requested a showing, another is sent when the listing company has viewed your request, and a third is sent to confirm your showing. While you need the confirmation email, you may not want one or both of the other emails. To modify your email preferences, within Paragon click on Preferences, ShowingAssist, My Agent Setup (on left menu). Scroll down to the section titled Showing Agent Preferences. Here you can turn off the emails you do not want to receive.

« Price Changes and Email Notifications - 1/11/16

Email auto notifications of price changes are sent from Paragon only if the price change is at least .5%. This setting limits the practice of $1 price changes to gain exposure.

« Your Keycard Doubles as a Flashlight - 1/11/16

Your ActiveKEY has a couple of neat features that can brighten your night: Flashlight: To initiate the Flashlight function, turn on your ActiveKEY and press the flashlight button (between UP and DOWN arrows at top of keypad). The flashlight will stay on as long as the key stays on. Backlight: To activate the Backlight, turn on your ActiveKEY and press the Light Bulb button on the bottom right of the keypad. The key will remain backlit as long as the key stays on.

« Lot Square Footage and Dimensions within Paragon Mapping - 12/09/15

The Bing map display in Paragon allows you to include layers such as parcel lines, postal codes, neighborhoods, and flood plain. Within the parcel line layer you can click on a parcel and the lot dimensions and square footage will display. To add layers while viewing a map, click on the layer icon (to the right of the Road, Aerial, and Bird's Eye drop down). There is a toggle to show labels which in the case of parcel lines is the parcel number. Once the parcel lines are drawn, a single click within the parcel will display the dimensions and square footage.

« Easy Link to School District Website - 12/09/15

The School District name as it appears on reports within Paragon, has been converted to a hyperlink that when clicked on will open the school district website.

« Sale Price Reminder - 12/09/15

The sale price recorded in the MLS must match the sale price listed on the Wisconsin Real Estate Transfer Return.

« Create a Slideshow in Paragon - 12/09/15

Did you know Paragon has an automated slideshow function? This is a great way to showcase your listings in your waiting room or office window. Up to 50 listings can be set to automatically loop. You can include all property photos or just the first photo. To create a slideshow, pull up the listings you want to include, select them, and click Listing Slideshow from the Actions drop down at the top of the screen. Enter a description (i.e. Available Properties) and adjust default options or click Create Slideshow in the top right. You cannot change your slideshow once it is created, but that is no big deal as you can quickly recreate it. Your Slideshow will be emailed to you as a hyperlink for viewing outside of Paragon. Your Slideshow will be available for 30 days. Click here for a sample slideshow.

« Location Search Shortcuts - 12/09/15

When searching by Location within Paragon, there are a few shortcuts you can use to enter multiple locations in the same area:

« Attention Windows XP, Vista, Server 2008 & Older Browser Users - 11/10/15

Effective December 8, computers running Windows XP, Windows Vista, or Windows Server 2008 will no longer be able to access Paragon. Our Paragon vendor, Black Knight has announced that their servers will be upgraded to only support TLS V1.2 for secure communications. Unfortunately, older operating systems listed above cannot be upgraded to support this level of new security. In addition, older versions of browsers will also need to be upgraded. These include IE 9 or below, Firefox 26 or below, Chrome 29 or below, Safari 6 or below, and MAC using IE. There is a browser checker on the login page of Paragon. If you are unsure about your browser version, please test if via this test tool.

Here is a shortcut to that test tool so you can test your system right from this article.
* If your system supports TLS V1.2, the test tool will load a "success" message. This indicates your system will be compatible in it's current state. If you see anything else, such as "Page cannot be displayed", call the MLS office during regular business hours or call Paragon Support at 877-657-4357 for assistance.

What is TLS and why are these changes being implemented? - TLS (Transport Layer Security) represents the current standard for communications privacy on the Internet. In most cases, you are already using TLS to access server and client applications ranging from web browsers to electronic banking software and e-commerce sites. Most users are not even aware these protocols are in use it as it happens moslty behind the scenes when your borwser communicates with a server.
TLS is simply a transport protocol which requires internet communications to meet a certain level of security, based on what the current established standard of internet communications is today. In 1996, SSL v3.0 (Secure Socket Layer) provided the means to meet these standards. All browsers, clients and servers supported the SSL protocol as it was the current standard of that time. In 1999, it was replaced with TLS v1.0 and then again is 2006 with TLS v1.1. TLS 1.2 was developed and defined in 2008 and has become the standard for meeting or exceeding the current internet standard of secure communications.
On December 8th 2015, Paragon will be up to par with the current standard of secure communications between your computer and the data servers that provide MLS data. For technical users who wish to read more about SSL/TLS, click here.

« Showing Instructions and Access Information - 11/10/15

When entering showing instructions as part of a listing within Paragon, please do not included lockbox or alarm codes. The showing instructions field displays before a showing confirmation is received and displays within WIREX as part of the listing record. Access information should be entered into the lockbox and alarm information fields within the listing setup section within ShowingAssist. This sensitive information will then only display in an email after a showing has been confirmed. If you do not subscribe to the ShowingDesk products directly, these fields can be found by selecting Preferences and ShowingAssist from within Paragon. Clicking on Listing Setup will allow you to search for individual properties and enter access information.

« Recent Paragon Updates - 11/10/15

« Reminder for eKey Users - 11/10/15

When you purchase a new phone, or when your provider updates the operating system on your phone, the eKey authorization code that is saved will be deleted and you will receive an error "Challenge failed. Reset auth. Tokens". When this happens, you will need to obtain a new authorization code. Call the MLS office during normal business hours or call Supra Technical Support at 1-877-699-6787 for a new authorization code. Authorization codes are never the same.

« South Central WI MLS Database Changes - September 29, 2015 

To further advance work being done to align data elements with the Metro Milwaukee and Northeast WI MLSs, the following changes were made on September 29, 2015. There is still work to be done, but we have opted to break it into stages to minimize disruption in your work flow.

Updated profile sheets can be found on the Profile Sheet Portal. ZipForms is scheduled to be updated with the new Profile Sheets by 10/14/15.

Added:


Removed:


Changed:


« August 19 Paragon Updates - 9/2/15

« New Threshold for Price Change Auto Emails - 9/2/15

A new threshold control has been added to Paragon to limit email auto notifications of price changes such that emails are now only sent from Paragon if the price change is at least .5%. This setting will hopefully eliminate the practice of $1 price changes to gain exposure.

« Vacant Land on Zillow - 9/2/15

Zillow does not allow multiple listings with the same address to be included on their website. This causes issues with vacant lots that do not yet have a street number. Instead of leaving the street number blank or entering 0, enter the lot number as recorded in the legal description to make it unique and distinguish it from other listings on the same street. For example, if you list Lot 7 on Main St enter the street number as L7. This also makes the listing unique for Paragon history tracking. As with all vacant lots that have not yet been assigned a street number, please check the map placement as an adjustment will most likely be needed.

« Showing New Construction - Make an Appointment - 9/2/15

We have had reports of agents showing new construction properties without first making a showing appointment. All showings require an appointment, including new construction, unless stated otherwise in the showing instructions.

« Paragon Compatible with Windows 10 and Edge - 8/12/15

Paragon is now certified for compatibility with the new Windows 10 operating system and the new Microsoft Edge browser. A list of compatible browsers can always be found by clicking the Browser Info link located within the red section at the top of the Paragon home page.

« Seeing your Past Feedback Comments - 8/12/15

Within Paragon, you can see feedback you have given on past showings. To find this feedback, click Preferences, Showing Assist, Feedback, My Feedback. Search for the listing(s) you are looking for by MLS number, listing agent name or address or use the date option. Once the listing displays, double click to see the feedback you had entered.

« Selecting ListHub Publishers - Watch for Extended Networks - 8/12/15

As a broker utilizing ListHub to advertise your listings on national websites, you would have had to select which websites you want your listings to display on. You did this via the publisher selector on www.listhub.com. If this is a distant memory, you may want to take a few moments to review your selections, if not only to serve as a reminder of where your listings are going. While you are doing this, pay special attention to those publishers marked with a red cross labeled Extended Network. These publishers redistribute your listings to other websites you may not be aware of. We would suggest you review these other websites and if not comfortable with all of them, remove the selection for the main publisher.

« Different Messages for Different Types of Clients - 8/12/15

You can store multiple Message Bodies and multiple Email Signatures for inclusion in emails from Paragon. Click Preferences, and Email to access the Message Body and Email Signature folders. Within both of these preferences you have the ability to set one as your default, and insert any of the others on the fly. When you set up email auto-notification for a contact, you can included any Email Signature and/or Message Body from the list, and that is the signature and/or message body that client will always get. The Message Body will display before the "Click Here to View Listings" link, and the Email Signature will display after.

If your contact information changes, (i.e. a new email address), your Email Signature will automatically be updated. Contact info changes are not updated in a Message Body, so we recommend you not included contact information in your Message Body, but rather use a combination of a Message Body and an Email Signature.

« Set Map Zoom Level for your Listings - 7/9/15

The map that displays when clicking on the blue M from Paragon reports, and the map that displays on reports (i.e. customer full with map) can be adjusted to display a preferred zoom level. You can find this adjustment under Listings, Maintain and Change GeoCode. Once you adjust the zoom level and save it, the map on views/reports will hold that zoom level.

« Change Up your Paragon Screens - 7/9/15

The Paragon banner at the top your screen can be "fun-a-tized". For example, you can pick a beach theme or a July 4th theme. To spice up your summer, select Preferences, System, User Interface and Select a Theme.

« Home Features Addendum - 7/9/15

Check out our cool Home Features Addendum to be used to provide more information about mechanicals, appliances, utilities, updates/remodeling, and home owners association info. This form can be attached to your listing as an associated document within Paragon, thus saving you characters within MLS remarks. You can find this new form within the Associated Docs Portal. You can complete this form on screen, and save or print it for attachment to your listings, or print a blank form to complete offline.

« Spreadsheet with Photos - 7/9/15

You can include a small photo for each listing on the spreadsheet view. To add the photo, load a spreadsheet and click Customize and Fields. Move "Photo" from the list of available fields to the list of selected fields. Use the Move Up button to position where you want the photo. Click Save. Do this for each class of property.

« Coming to Paragon July 14th - 7/9/15

« Annual Supra Key Fees - 6/11/15

The Supra Key renewal date is June 1st of each year. Offices have been billed $175 for each agent currently leasing a key, whether it is an ActiveKey or eKey
If you wish to cancel your Key lease, return your Key and charging cord to the MLS office prior to July 1st (eKey users can call to cancel). Call Chris Schwantes at the MLS office (608-240-2800) with any questions or email: chris@wisre.com.

« Are you Missing Available Listings? - 6/11/15

If you are looking for property on the fringe of the South Central WI MLS area, please remember to check WIREX. Even if you think you are close to the fringe, please check WIREX. MLSs do not have set boundaries, so the fringe can be somewhat blurry. When in doubt...check WIREX. It is free!

All members of the South Central Wisconsin MLS have access to MLS listings from eight other MLSs in Wisconsin via WIREX. There is no additional charge for WIREX. Currently, there are 80,000+ active listings in the WIREX database. To put this in perspective, our MLS currently has 18,000 active listings. WIREX covers all counties in Wisconsin with the exception of Florence, Forest, Iron, Langlade, Lincoln, Oneida, and Vilas Counties. Click here for a coverage map. To access WIREX, simply select WIREX on the drop down during Paragon login; or when in Paragon, click on the MLS Switcher link at the top of the screen. The search screens in WIREX have been set up to look very similar to the search screens in SCW Paragon, so you should feel very comfortable using WIREX.

« Competing Written Offers Y/N - 6/11/15

When you change a listing to AC, AB or Pending, you will be prompted to select Yes or No to a new field labeled Competing Written Offers. Answer YES if more than one written offer was considered at the time an offer was accepted. If you have an office administrator that enters status changes into Paragon, please include this information when you report your offer as this is a required field. This new information can be found on the Agent Full report with other sold information.

« Recent Paragon Enhancements - 6/11/15

« Reminder Regarding Multi-Family Garages - 6/11/15

Garage/Parking information on a multi-family listing is recorded by unit. If a property has a two car garage shared between two units, please do not indicate 2 car garage for each unit as that would indicate a 4 car garage total.

« New Yes/No Field for Multiple Competing Written Offers - 5/12/15

A member suggested it would be helpful to know if there were multiple competing offers considered at the time an offer was accepted. The MLS Committee and the Board of Directors thought this was a great suggestion and voted to collect this information at the time an offer is record in the MLS. Beginning June 1, when you change a listing to AC, AB or Pending, you will be prompted to select Yes or No to a new field labeled Competing Written Offers. We will add this new field as non-required a week or so before June 1, and change it to be required on June 1. Please update your office procedure to begin collecting this information. A copy of the updated MLS change form can be found here.

« Why Did the MLS Switch from Age to Year Built? - 5/12/15

There were a few reasons. As data flows from our MLS to other databases, and SCWMLS data is mixed with data from other MLSs, it is important that we be as mainstream as possible to reduce the chance our data will be misrepresented. The large majority of listing search sites and MLSs use year built opposed to age. In addition, year built is a concrete number, whereas age is dependent on the present year. This was problematic when listings remained on the market for a long period of time, and the listing agent did not increase the age each year.

« Helpful Paragon Spreadsheet Customization Options - 5/12/15

« Email Opt Outs - 4/09/15

If you receive an email alerting you that a client has opted out of receiving emails from you via Paragon, this may be because they accidently clicked on the opt out link within an email, or because Paragon received a bounce back from your client's email provider. To opt them back in, email them the following link or open the link and type in their email address: http://p50.fnismls.com/paragonsubscriptions/optin.aspx. Your client will be sent a confirmation email containing an opt-in option they will need to click on within 72 hours to opt back in.

You can also proactively check for clients that have been opted out by clicking on Contacts and View/Manage Contacts within Paragon. Look at the Email column. Clients should have an orange envelope indicating a valid email address. If you see a white envelope with a red exclamation point, this client is opted out and is not receiving emails.

« Paragon Database and *Profile Sheet Changes April 9, 2015 - 4/09/15

*Please note that the Listing Profile Sheets are now updated and have replaced the old versions. They can be accessed here.

Field Changes

New Fields

Fields Removed

« Email Opt Outs - 4/09/15

If you receive an email alerting you that a client has opted out of receiving emails from you via Paragon, this may be because they accidently clicked on the opt out link within an email, or because Paragon received a bounce back from your client's email provider. To opt them back in, email them the following link or open the link and type in their email address: http://p50.fnismls.com/paragonsubscriptions/optin.aspx. Your client will be sent a confirmation email containing an opt-in option they will need to click on within 72 hours to opt back in.

You can also proactively check for clients that have been opted out by clicking on Contacts and View/Manage Contacts within Paragon. Look at the Email column. Clients should have an orange envelope indicating a valid email address. If you see a white envelope with a red exclamation point, this client is opted out and is not receiving emails.

« Highlights from March 26 Paragon Update: - 4/09/15

« Reminder Regarding Withdrawn Listings - 4/09/15

Listings in the status of Withdrawn by Seller and Withheld/Delayed are still under contract. Contacting sellers before their listing contract expires with another agent is a violation of both MLS Rules and the Realtor Code of Ethics.

« Realtors Property Resource (RPR) Action Link Added - 3/12/15

A new action link  rpr_logo  has been added to the agent full report and default spreadsheet view. If you are logged in to RPR, this link will take you to the same property within RPR. If you have not set up your free login to RPR, click the option to create an account. You will need your NRDS# which you can look up on the create an account screen. Find more info about PRP at http://blog.narrpr.com/rpr/

« Common Question regarding Withheld/Delayed Listings - 3/12/15

Q: Why are some "no showings until" listings in an Active status instead of Withheld/Delayed?
A: We are generally seeing two reasons a new listing is not available for showings right away. The first is the property is not ready to be marketed due to needed clean up, timing for professional photos, desired staging, etc. You will find these listings in the Withheld/Delayed status as the listing agent does not want them to be viewed by the public yet. In the second situation, the property is all ready for public viewing, but the seller and listing agent decide to pick a launch date, often starting with an open house. You will find these listings in Active as the seller and agent want the public to see them. The listings in Active must include the date showings will be allowed in the first line of the public remarks. Our rules regarding "no showings until" listings have taken both situations into account, and allow agents the flexibility to market these listings as either Withheld/Delayed or Active.

« Cancel or Reschedule Showings via Showing Assist - 3/12/15

Under Preferences within Paragon, there is a direct link to Showing Assist. If you click on the Showings button on the left menu you will see an option to view showings you have requested. Click on the All Upcoming link and find the showing you wish to cancel or reschedule. You will be given a preset list of reasons if you click Cancel, as well as a free form box for additional comments. If you click Reschedule you will be given the opportunity to select a new date and time. Emails will be sent and changes will be captured within Showing Assist reports.

« New Photo Crop Tool - 3/12/15

Are garbage cans on the curb included in your otherwise beautiful photo in Paragon? Try the new photo crop tool to remove them. Click on the red pencil in Picture Administration, draw a box around the area of the photo you want to retain, click the edit tool above the photo, and save.

« Short Sale Allowance for Accepted Offer Reporting Rule - 2/13/15

If you have an accepted offer on a short sale listing, you can leave that listing in Active and include the verbiage "Accepted Offer Short Sale" in the broker-to-broker remarks. The revised rule is below:

« Zillow and ListHub - 2/13/15

Zillow is currently contacting brokers in our area to inform them that beginning in April, they will no longer be accepting listings via ListHub. Currently, many of our broker members utilize ListHub to populate their listings to Zillow. We are aware of this change, and will be meeting with a representative from Zillow in March. The SCWMLS Directors will work with Zillow to facilitate distributing your company listings to them should you so choose.

« Recent Paragon Enhancements - 2/13/15


-Determining Value -Value of a Real Estate Professional -Marketing Planner
-Maximizing First Impressions -Showings and Open Houses -Selling vs. Timing
-Intelligent Pricing -Where the Dollars Go -Moving Checklist

« Schedule Showings Upgrade - 1/13/15

You now have the option to add multiple listings to a showing cart at one time. Simply select the listings you want to show and click the Actions drop down (located on the same tool bar as Print) and then the Showing Time option at the bottom of the list. The ShowingTime scheduling screen will open in a new window. Click Add to ShowingCart at the bottom. If you have never used the ShowingCart, here is a 4 minute instructional video.

« Courtesy Reminder - 1/13/15

If the electricity has been turned off for a property you have listed, PLEASE indicate this in the broker-to-broker remarks so showing agents know to make appointments earlier in the day.

« Keybox Clock - 1/13/15

There is a clock inside each keybox that controls when the box can be opened and also registers and reports the time of showings. If you have a keybox that is not opening during times it should (6 a.m. - 9 p.m. during Central Standard Time and 7 a.m. - 10 p.m. during Daylight Savings) or is reporting the wrong time for showings, you need to reset the time on the keybox. To do this, simply open the shackle of the keybox. When you open the shackle of a keybox, the time from your keycard is transferred to the keybox. The time on your keycard is checked and synced each time it updates via a cell tower or via a USB cable update.

« Private vs. Public Associated Docs - 1/13/15

When adding an associated document to a listing in Paragon, your document will be automatically set as a private document unless you select the Public check box. Public associated documents are available for the public via e-mailed listing links sent to clients. Private documents are not included when listings are emailed from Paragon, but all Paragon users have access to them via the Documents link on a listing. Private does not mean private for the listing agent or listing company only. If you do not want all Paragon users to see a document, please do not include it with your listing in Paragon.

« MLS Rule Change - Offers Must Now be Reported to MLS - 12/11/14

For decades, the complaint most expressed to MLS staff, and the topic most debated by the MLS Committee and Directors, has been regarding listings with accepted offers that are listed as Active in the MLS. To date, the statuses of Offer-Continue to Show (AC) and Offer Bump (AB) have been optional statuses that we encouraged agents to use, and only required a property be changed to Pending status when showings were no longer being allowed. All of that has changed...

As of January 1, 2015 when you receive an accepted offer you will have 3 calendar days to change the status of that listing to either AC (Offer-Continue to Show) or Pending (No more showings). The only exception is if there is a bump clause in the offer. If there is a bump, you will have 3 calendar days to either change the status to Pending (no more showings), to AB (Offer with Bump) or you can leave the status as Active, but you must disclose the existence of the offer in the broker-to-broker remarks (Accepted Offer Bump Clause).

If your seller has instructed you not to disclose the existence of the offer, the status of the listing must then be changed (within 3 calendar days) to Withdrawn by Seller until such time as the property closes, or the offer falls through.

Violations of this new policy will result in a penalty of $5/day for each day past the 3 days allowed, until such time as the status is appropriately changed. Please discuss this change with your agents.

« Home Features Addendum - 12/11/14

We have recently created a new optional form to be used to provide more information about mechanicals, appliances, utilities, updates/remodeling, and home owners association info. This form can be attached to your listing as an associated document within Paragon, thus saving characters for MLS remarks. You can find this new form within the Associated Documents Portal. You can complete this form on screen, and save or print it for attachment to your listings, or print a blank form to complete offline.

« ActiveKEY Doubles as Flashlight - 11/13/14

With daylight hours starting to wane, a light can sometimes come in handy when out on showing appointments. You may not be aware of it, but your ActiveKEY has a couple of neat features that can help. Here is how to use the flashlight and backlight on the ActiveKEY:

FLASHLIGHT: To initiate the Flashlight function, turn on your ActiveKEY and press the flashlight button (between UP and DOWN arrows at top of keypad). The flashlight will stay on as long as the key stays on.

BACKLIGHT: To activate the Backlight, turn on your ActiveKEY and press the Light Bulb button on the bottom right of the keypad. The key will remain backlit as long as the key stays on.

« Don't Be a Copycat - 11/13/14

It is against MLS rules and copyright law to copy another agent's photos and associated documents for use on your listing without permission. Those submitting photos/associated docs with the knowledge that they do not have the right to use said photos/associated docs will be subject to a fine of $25 per photo/document in addition to any legal remedies available to the owner of the photos/documents.

« Easy Way to BCC - 11/13/14

If you routinely copy yourself on listing email notifications sent to your clients, and you type your email in each time, please read on...
Under Preferences - Email, you will find an option to Auto-Fill BCC. If you check this box and Save, each time you send an email or set up a new listing auto-notification, your email will automatically be included as a bcc. For each individual email you have the option to click the x to remove your email if you so choose. If your email address changes, Paragon will look at the bcc line in your autonotifications and update your email automatically. Paragon does not automatically update your email if you have entered it in To: or the cc: line.

« Confirm to Show - 11/13/14

We have recently reviewed three complaints regarding keycard violations, in particular, accessing a keybox without a confirmed appointment. Sanctions have included fines up to $1,000 from the MLS, and possible trespassing charges brought by the home owner. PLEASE, call for an appointment and WAIT for confirmation before showing properties.

« Contacts now Accessible via Paragon Mobile - 11/13/14

Contacts and their saved searches are now accessible via the Paragon mobile website at http://scwmls.mobile.paragonrels.com.
MLS listings can be accessed via your mobile device using either the website above, or a downloadable APP.
Click here for instruction on accessing both mobile options.

« Tweak to our New Withheld by Seller Status - 10/10/14

Our new status of Withheld by Seller is getting much use, and it appears to have helped to set better expectations regarding showing availability. One concern we have received, however, is that it is difficult to find the listings that will again be available for showings amongst those that have been permanently withdrawn. To rectify this, on Monday, September 29, we made the following change to split these very different situations into separate statuses:

WD - Withheld/Delayed - For listings that are newly listed but not yet ready to market. In addition, for listings that have been Active, marketing has been temporarily suspended, and will be Active again. A new date field is required for listings in WD to indicate the date showings will be allowed. If you do not have a concrete date, please enter your best guess. This date can be modified as often as needed. This new date field has been added to the Agent Full report. It is no longer necessary to make room within the remarks for the date showings will be allowed.

WTH - Withdrawn by Seller - For listings that were on the market, but have been removed from active because the seller no longer wants to sell. In this situation, the listing broker and seller have not terminated the listing contract. You no longer need to add anything to the remarks as the status alone creates the needed alert. If the listing broker and seller terminate their contract early, the listing should be moved to Expired.

Because listings in WD and WTH are not available for showings, they are blocked from inclusion for auto-emails from Paragon as well as all public internet sites. Reminder: If a listing is in WD or WTH, showings are not allowed for anyone...including the listing agent/office.

« New Fillable Associated Documents - 10/10/14

The Associated Documents portal (http://www.scwmls.com/resources/associated_docs.html) now includes links to newly added onscreen fillable PDF Associated Documents as required for Auction, Farm, and Limited Service listings. You can now complete Associated Documents on screen and save or print them for attachment to your listings. The links to print blank forms are also still available.

« Timing of T for Tax - 10/10/14

The tax_icon on the Agent Full report and on spreadsheets in Paragon link to assessment and tax information as stored in Paragon Public Records. If you opt to autofill public records data during the add listing process, the tax_icon will appear as soon as you are done adding the listing. If you do not autofill, or if you add or correct the parcel number after the listing is added, it takes about an hour for Paragon to link or relink to public records.

« Important Change for Contacts with No Email Notification - 09/11/14

Often times when a client no longer wants to receive property matches via email, the agent simply turns off the auto-notification, but forgets to disable the search. When this happens, Paragon still continually checks for listing matches, but does not send them out. This unfortunately is a waste of system resources and thus slows down the system for everyone. To rectify this, on Wednesday, September 10, all contacts that did not have an active notification set up, were set to a new status of Off for notification, and Paragon is no longer constantly looking for listing matches for these contacts.

If you have a contact that does not have an active email notification, but for whom you are manually monitoring matches, you need to change the notification option from "Off" to "No Notification". No Notification will trigger Paragon to look for listing matches and display counts for active contacts. This change should be made under Notification Options (Contacts -> View/Manage Contacts -> Click Contact Name -> Open the Search Activity Folder -> Click the Name of Saved Search -> Select the No Notification radio button). Please call the MLS if you need help at 608-240-2800 option 1.

« Common CDOM Question - 09/11/14

« Short Cut for Searching by Date Range - 09/11/14

Instead of selecting a beginning and/or ending date by entering dates in a very specific format within Paragon, you can select options such as 12 Months Back, 90 Days Back or This Month from a pick list. Look for this option to the right of the traditional beginning and ending date range search options on the Paragon search screens.

« Spreadsheet with Photos - 09/11/14

You can include a small photo for each listing on the spreadsheet view. To add the photo, load a spreadsheet and click Customize and Fields. Move "Photo" from the list of available fields to the list of selected fields. Use the Move Up button to position where you want the photo. Click Save. Do this for each class of property.

« Showing "No Showings Yet" Listings - 08/12/14

« Multi Family vs. Single Family - 08/12/14

The Multi Family category is limited to buildings that contain two or more separate dwelling units. An exception can be made for single unit property zoned multi-family. For these properties, the listing must have the "Single family zoned multifamily" feature selected under the Type feature group. If a listing agent for this type of property chooses to enter it as Multi Family, they cannot enter it as Single Family also.

Multi-family listings are not allowed in the Single Family category, with the exception of multi family dwellings that were originally single family dwellings and can be converted back (these may be listed as Single Family and/or Multi Family). Full duplexes should not be listed in Single Family unless each side can be sold separately. In this case each side would be entered as a Single Family listing.

« Load Multiple Listing Photos Quickly - 08/12/14

Within the Picture Administration window, there is an option to Upload Multiple Photos in the upper left corner. To upload photos, click the Browse button and select all photos and then click Upload. Once the photos are loaded, rearrange as needed and Save.

When maintaining photos, if you end up with a blank box between photos, you can simply drag that blank photo graphic to the end instead of moving each photo ahead by one space. If you leave a blank box, Paragon is smart enough to ignore it in the slideshow, but reports with multiple photos and some data exports are not as smart. Bottom line -- don't leave blank spots between photos.

« Don't Care About Price Changes? - 08/12/14

For contacts receiving automatic email notifications, you can exclude listings that are sent due to a price change, and send only new listing matches and listings that are back on the market. This option is available on the Edit Email Notification screen (View Contacts, Click on the contact name, Click the Search Activity folder, Click on the search name within that folder, Click E-Mail Notification under the search, Click Edit Notification at the top of the screen). Under the result view to be sent (i.e. customer full), there is an option for Type. Simply remove Price Change and if your contact would rather not receive price changes.

« Common Questions Regarding New Withheld by Seller Status - 07/11/14



« Easy Check for Mapping - 07/11/14

A new link to validate map placement has been added after Zip Code within the add/maintain listing process. This link will show you where Paragon will place your new listing on the map. Right from this window you can adjust the map location with an easy click and drag. You can also use the plus and minus sign to adjust the zoom level. The zoom level set will display on reports within Paragon.



« Sorting Paragon Spreadsheets - 07/11/14

Within Paragon, you can set a multiple sort for the spreadsheet results display. When on the spreadsheet view, click Customize from the closest toolbar above, and select Sort. You can select up to 3 levels to sort your spreadsheet by. You can also select Ascending or Descending. This sort order will hold until you leave the Search program.



« New Paragon Accommodation for "Coming Soon" Listings To be Implemented Monday 6/16/14 - 06/13/14

MLS rules state that new listings must be submitted to the MLS within 7 days of the listing date. If you and your seller decide that a listing will not be ready for showings within 7 days, for reasons such as cleaning, remodeling, staging, professional photography, etc., you currently have the option to enter your listing in the MLS as Active or Withdrawn. If you enter your listing as Active, days on market calculate, which many argue is not appropriate. The status of Withdrawn has always confused agents as withdrawn makes it sound like the listing contract has been cancelled. To better accommodate "coming soon" listings, on June 16, the status of Withdrawn will be removed and a new status of Withheld by Seller will be added.

A listing with the status of Withheld by Seller is a property for which there is an active listing contract, but is not ready to market or show. As the property is not ready to market or show, it will not come up in Active searches, nor will it be included on public websites. In addition, days on market will not be counted during the time a listing is set as Withheld by Seller. Photos are not required while in the status of Withheld by Seller.

Contract provisions that push MLS submission out to a date beyond 7 days will no longer be allowed. You are obligated to submit your listings to the MLS within 7 days of the listing date. You will still have the option to select the status of Active, or you can select the new status of Withheld by Seller. For both options, you are required to indicate the date showings will be allowed within the first line of public remarks. If a listing is not available for showings, it is not available for anyone, including the listing company, to show. If a listing agent, subagent, or buyerís agent shows a property before the date indicated in the MLS (which can be changed at any time), both the agent and their broker will be subject to fines of $500 for the first offense, $1,000 for the second offense, and $2,500 for the third offense.

With timely inclusion of "coming soon" listings in the MLS, all participants of the MLS will have access to information about these listings, and be fairly given notice as to the availability of showings.


« Annual Key Fees - 06/13/14

The Supra Key renewal date is June 1st of each year. Offices have been billed $175 for each agent currently leasing a key, whether it is an ActiveKey or eKey.

If you wish to "cancel" your Key lease, return your Key and charging cord to the MLS office prior to July 1st (eKey users can call to cancel). Call Chris Schwantes at the MLS office (608-240-2800) with any questions or email: chris@wisre.com.


« 2 Recent Paragon Enhancements - 06/13/14

School District has been added to the filter list for the Market Monitor. You can now customize your Market Monitor (top right of your home page) to display listings filtered by Area or School District. Click on the little gear icon to the right of the words Market Monitor to open settings. You can also change how many days back (max 7 days) you would like listing to appear for. The default is 1 day back.

You can now store multiple Message Bodies for inclusion in emails from Paragon. Click Preferences, Email, and Message Body. This functionality works the same way as storing multiple Email Signatures. Within both of these preferences you have the ability to set one as your default and to automatically include them, or insert them on the fly.


« Caution: Do Not Forward Your Personal ShowingAssist E-mails - 05/05/14

E-mails sent to you requesting a showing via ShowingAssist, as well as feedback emails sent from ShowingAssist include a clickable link directly to your personal ShowingTime portal. Within this portal you can see your showing history, see all showing information for your listings, and have the ability to edit your personal information. If you forward these emails to other agents or directly to your seller, they will also have access to all your information via that direct link. These secure links are created to give you instant access to your personal information and expire within 7 days, and are not intended for other persons.


« ShowingAssist Action Icon Removed from Spreadsheet - 05/05/14

The schedule a showing action icon has been removed from the default spreadsheet. This has been done to speed up the time it takes to load the spreadsheet. The Schedule a Showing link is still on both the Agent Full, which is the default report when you double click from the spreadsheet, and the multi-up Showing Setup report.


« Dane County Public Records Site Upgraded - 05/05/14

If you haven't noticed yet, Dane County has updated their public records search site, Access Dane. This upgrade has allowed us once again to provide a direct link to plat maps directly from the Paragon public records display. The new Access Dane includes advanced mapping functionality and historic tax and assessment data.


« 2014 MLS Committee - 05/05/14

The MLS Committee makes decisions about changes to Paragon, the keycard system, and MLS rules. If you would like to discuss an item you feel would make our MLS better, please feel free to contact a member of the MLS Committee. Contact information for the 2014 MLS Committee can be found here. MLS staff is also available to discuss MLS services with you, but we recognize that sometimes it is easier to talk to a fellow Realtor member.


« Listings with Offers - Reminder - 05/05/14

No More Showings = PENDING. Listings that are not available for showings due to an accepted offer must be moved to the status of Pending. It does not matter if all contingencies are removed. Once you, as the listing agent, and your seller decide to stop showing a property due to an offer, you must move it to Pending. If you are still allowing showings on a listing with an accepted offer, we encourage you to change the status to either AB (offer with bump) or AC (offer-continue to show).


« Multi-Family Listings and Parking - 05/05/14

When entering a multi-family listing, please make sure you indicate the parking allowance per unit opposed to for the whole building. Within the Unit Information section, the per unit parking entries when added together should equal the total for the whole building. We are seeing listings that include the total for the whole building listed for each unit, which would make the building look like it has a whole bunch more parking than there really is.


« 2014 MLS Committee - 04/10/14

You can manually add showing requests that come in outside of the Schedule a Showing button within Paragon. To add a manual showing to your listing, click Preferences, Showing Assist and Reports. Click on the Listing Activity Report and find the listing. Click to open the listing and select Add Activity. Fill in the showing information and click Save. This manual showing will now be reflected within the showing grid and on reports. If you have opted to send feedback requests from ShowingAssist, a request will go out for this manually entered property after the showing.


« When the Automatic Update Fails - Keycard Update Refresher - 04/10/14

ActiveKEY Updating (Manual style)
Okay, so your key has a message "Key Expired" and you have a showing, here's what you do:
Call KIM Voice (listed on back side of your ActiveKEY 888-968-4032) and follow the instructions:


eKEY Updating (Manual Style) You will normally not have to update your eKey manually, but if a message box appears upon opening the eKey App and you are given a choice of Performing a wireless Update OR entering an emergency update code, your eKey failed to update automatically and you will need to perform a manual update.

Select "Perform a wireless Update" to connect via cell towers to the Supra Key system and update the eKey - quick and easy, but if that fails, you can:

Select "enter an emergency update code" which requires you to have the update code (obtained by calling KIM Voice 888-968-4032, same process as for the ActiveKey, above) - you will need your key serial number & PIN for this option (serial number shows up at top of screen when you open the ekey app on your phone)

Your phone service provider will periodically update the operating system on your phone. When this happens, the ekey software on your phone may require a reactivation (reauthorization) code. You will also have to reauthorize the eKey software if you purchase a new phone and download the eKey App on the new phone. Reauthorization codes are different from Update codes - you can call the MLS office or Supra Technical Support (877-699-6787) for assistance with reauthorizing your eKey.


« Searching by Date Range is Now Easier - 03/12/14

New time period pick lists have been added to search screens within Paragon. Instead of selecting a beginning and/or ending date by entering dates in a very specific format, you can now select options such as 12 Months Back, 90 Days Back or This Month from a pick list. Look for this new option to the right of the traditional beginning and ending date range search options.


« Windows 8 and Photo Orientation - 03/12/14

Photos in Paragon fit better if they are taken horizontally. Sometimes, however, it is difficult to capture a room horizontally (especially bathrooms) and one is forced to take a vertical shot. Vertical photos, when loaded into Paragon, display with white space to the left and/or right. Within Windows 7/XP, when pulling up vertical photos before loading them to Paragon you have to flip them or they will appear sideways within Paragon. This is obvious, as how you see the photo on your screen will be how it appears in Paragon. With Windows 8, however, vertical photos appear normal, but when you load them into Paragon they will load sideways. Windows 8 recognizes that the photo was taken vertically and within the Windows 8 picture view displays it correctly even though it is actually still stored sideways, so you do not realize it will load into Paragon sideways. In order to load your vertical photo correctly using Windows 8, open it in a photo editor such as Microsoft Paint (found under Start - Accessories - Paint). Within Microsoft Paint it will display as it will load, which is sideways. So before loading your photo into Paragon, you need to click the rotate button on the toolbar at the top of the page and resave the photo.


« A Few Small Enhancements Added on March 5 - 03/12/14


« REAL Trends Top Thousand - 03/12/14

REAL Trends is trying to locate the top 1,000 agents to be listed in their publications this summer. If you think you may qualify (at least 50 closed residential transaction sides or $20 million in closed sales volume for 2013), click here to apply online. The deadline is March 31. There is a $40 application fee.


« Photos - Don't Use Them if You Did Not Take Them - 02/11/14

When entering a property into the MLS, please include only photos that you have either taken or have permission to use. You may be tempted to use a cool photo of a nearby park, bluff, lake, etc. that you have found on the internet. It is really easy to right click and save. Please be aware that even if the photo does not include the copyright symbol, it is protected, and using it is copyright infringement.

Please keep in mind that the photos you enter in the MLS are sent to many public websites. Technology makes it easy for owners of photos to seek out websites that include their photos. Our MLS is aware of one situation whereby a local agent was held accountable for a photo that was included on a listing on his public website. He was not the listing agent of this listing. The photo was included in the IDX feed from our MLS. The photo was loaded by another agent that did not have permission to use that photo. Yes, that is correct, the agent displaying listings via our IDX had to pay for copyright infringement because another agent from another company loaded a photo into the MLS that they did not have permission to use. So, if you load a photo you did not take or do not have permission to use, not only can you be held accountable, but others displaying your listing on their website can be held accountable also.

The MLS recently emailed information regarding the Digital Millennium Copyright Act to all Brokers in our MLS. This packet includes instruction on how you can minimize your risk. Click here for a copy.


« Take a Minute to Check your List of Contacts for Opt-Outs - 02/11/14

Contacts who are no longer getting auto-emails from Paragon because they have been set to "opted out" can be identified on the contact view spreadsheet (Contacts, View/Manage Contacts) as those with a red exclamation point and grey envelope instead of an orange envelope in the email column.

In addition to being flagged on this list within Paragon, you will also receive an email at the time a client is opted out.

There are two instances that would result in an opt-out. The first is that your contact clicked on the opt-out option within an email. The second happens when an email is non-deliverable due to invalid email address (which could be a typo). You have worked hard to create a relationship with your contacts. In case you miss an opt-out email alert, you may want to check your list of contacts regularly to be sure a valid client is not set to "opted out".

If a client has accidentally opted out of receiving your emails from Paragon, or if they are set to opt-out due to an invalid email address, send them the following link which will take them to a page where they can opt back in: http://p50.paragonrels.com/paragonsubscriptions/optin.aspx. This link can also be found by clicking Resources and My Links within Paragon.


« Two Updated Resources - 02/11/14

Both Tax Mill Rates and the Home Style Guide have been updated. Both of these resources can always be found on www.scwmls.com.


« Upcoming Database Changes - 01/09/14

On Monday, January 27, the following changes will be made to our listing database, and thus to our listing input profile sheets:

- The current labels for manufactured homes will be changed as follows:

- For Lots and Acreage, the current Price/SqFeet as entered by the agent will be replaced with a system calculated Price/SqFeet field. If a list price is changed, this field will automatically be updated.

MLS profile sheets have been updated to reflect these changes (new rev date 1/2014). You can always find the most recent profile sheets by clicking Profile Sheets within the orange header on the Paragon home page, or click here.


« Auto E-Mail Notifications for Contacts Now Set to Expire - 01/09/14

If you have contacts set in Paragon that receive auto-emails, this will impact you. If any of your notifications are over a year old, starting sometime this month (for some as early as this Saturday, January 11), you will be greeted with an Expiring Notifications warning box upon login. Within this box you will need to either deactivate or renew auto-email notifications that were set up over a year ago. Notification via this window will begin 3 weeks prior to the notification actually expiring. If you have several emails set to expire within this box, they easiest way to deal with them is to click the plus sign at the top to open the notifications and select those to deactivate first, and then use the box at the top to select the rest to renew.

Why are we doing this to you? We currently have over 54,000 active notifications stored in Paragon. Some of these notifications have been active for over 10 years. It is probably safe to say that many are no longer being sent to valid email addresses or to active home buyers. Paragon checks for matches for contacts receiving auto-emails every 15 minutes. Several months ago system analysts determined that Paragon would no longer be able to finish the match checking task every 15 minutes due to the ever increasing number of auto-notifications. So, they added a one-year expiration date for notifications.


« Entering Sold Comps - 01/09/14

When entering the List Date for sold comps*, enter the verifiable date on which the owner/builder began marketing the property to the public at large. This will allow the days on market calculation to truly reflect the open market exposure time for the property, which in turn will help appraisers locate useable comps. Comp sales that show 0 days on the market, provide limited useful data to appraisers when they are choosing sales for an appraisal, as the definition of market value requires adequate exposure time on the open market. When entering a sold comp, change the default status on the add listing screen from active to sold at time of input. You will then be allowed to put in a list date past the 7-day allowance.

*Listings not included on MLS when active, but added after they close. These listings are typically FSBOs, building contracts, and one-party listings.


« Search By Map - 01/09/14

As searching by map has become very popular, we have moved the map search field from the advanced search criteria to the top of the primary search criteria. If you have never customized your search screens in Paragon, you will now find the Map search prominently at the top of your search screen. This default change will not be reflected if you have set your own default in the past by customizing and saving your own version of the search screens.

If you have a listing that is not mapped correctly, it may be missed if an agent is searching by map. Please make it part of your routine to always check the map placement when adding a new listing. If the map placement is not correct, you can adjust it under Listing Maintain - Change GeoCode. When the map displays under maintain, click on the orange map placement marker and move it as needed. Switching to a birdís eye view (click the down arrow to the right of Automatic in the map menu bar) and using the zoom feature helps to pinpoint the exact location. Click Save to save your changes.


« Labeling Square Footage Correctly - 12/09/13

A room is considered to be above grade only if the entire level that room is located on is above ground level. A finished room that has exposure (at least 8% of square footage is window space), but is on a level that is not completely above ground level, should be included as Below or Partially Below Grade Exposed. Within Paragon, there is a search option for Finished Exposed SqFt. This field searches against a combination of the Above Grade and the Below or Partially Below Grade Exposed square footage fields. Even if you have just one lower level room that is exposed, make sure to include that room as Below or Partially Below Grade instead of lumping it in with the rest of the lower level as Non-Exposed. Doing this will increase the square footage for the Finished Exposed SqFt searches.

Click here for a must have resource to help you classify square footage correctly.


« What Can be Counted as Finished - 12/09/13

According to MLS guidelines, for square footage to be considered finished, the space must be heated, have finished walls (painted concrete does not count), have a finished ceiling (no exposed floor joists), and have a finished floor (painted concrete does not count). If one of these four components is missing, the space can still be considered finished, but disclosure of the missing component must be included in the MLS remarks.


« How to Avoid Jumping a Listing - 12/09/13

We have recently received a few reports of agents contacting sellers before their listing contract expires with another agent. This is a violation of both MLS Rules and the Realtor Code of Ethics.

Click here for an article on how to avoid jumping a listing.


« Updated Farm Associated Document - 11/12/13

Based on input from folks that list farms, we have made a few additions to the Farm Associated Document. This Associated Document is required for all Single Family and Lot listings that are marked as Type = Farm. The most up-to-date Associated Documents can always be found by clicking Assoc Docs in the orange menu bar at the top of the homepage within Paragon. Please use this updated form for all new Farm listings being entered.


« From Tax Record to MLS Listing(s) - 11/12/13

Most of you know that you can click on the tax_icon to see the tax record of a property when looking at a listing in full detail. What most of you probably don't know, however, is how to do the reverse. When looking at a tax record within the Paragon tax program, you can easily link to the MLS listing(s) for that property. To do this, click Actions and MLS Link from the tool bar.


« Check Out Your Options for Customer Reports - 11/12/13

If you are printing or emailing a customer report of your own listing, you may want to consider using the Customer w/Agent report. This report is a cross between the Agent Full and the Customer Full. This report does not include the confidential broker-to-broker fields, but does include listing agent information. This report, along with 5 other customer full reports, can be found under Available Reports and Details.


« Set YOur Desired Default Font for Paragon E-Mails - 11/12/13

Did you know you can set a default font type and font size for emails you send from Paragon? The global default setting is Arial 12pt. If you would like to change this, click on Preferences and User. Then click on System Preferences and User Interface. Under Editor Font Family, click on the font style you like, and under Editor Font Size choose a font size you like. You can also change the font color if it strikes your fancy. Click Save to exit.


« NEW - Include Spouse/Secondary Name and E_Mail within Contact - 11/12/13

Fields have been added on the Contact Information screen for Spouse/Secondary Name and E-Mail address. After entering the email address for the primary contact name, select Spouse/Secondary to enter a second email. Only one email appears on this screen at a time, but multiple emails are saved. Click the checkbox to automatically include the spouse/secondary email for auto notifications.


« NEW - MLS Mobile App Now Available! - 10/10/13

Search the MLS database on your iPhone or Android via an app. This new app can be downloaded at no charge from your app store by searching WI Listings or click here for a QR code. This new app will allow you to search South Central WI MLS and Metro Milwaukee MLS listings. This app is for member use only. Use your Paragon login (case sensitive - i.e. Sally Realtor).

This new app includes not only the ability to search for active and recent off-market listings, but also access to our agent roster, ability to schedule showings, and a cool option called HomeSpotter. HomeSpotter allows you to simply point your phone at a property to receive information about it.


« Where Do I Find My MLS ID? - 10/10/13

The fastest way is to click on the little computer icon on the bottom left corner of the Paragon Home screen (next to the session time). You can also find it by searching for yourself via a member roster which can be accessed from the Membership button on the Paragon top tool bar. Programs such as RPR need your MLS ID in order to link your login to our MLS data.


« Paragon Searching Tip - 10/10/13

When searching in Paragon, you can enter multiple entries for most fields. If there is no pick list to choose from, you simply include a comma or tab between entries. Examples of a couple non-pick list fields are Lake/River Name and Subdivision. If you want to search both Lake Mendota and Lake Monona for example, you would type Mendota, Monona. For Firefox users, a comma works better than a tab.


« Entering Street Name for Properties on County Roads - 09/12/13

For many years, we have mandated that the street name for properties located on a highway be entered as Hwy. Recently, however, we have discovered that a few heavily used public real estate search sites no longer map Hwy for county roads correctly, and thus listings flowing from our MLS to these sites are coming up with incorrect maps. After doing some research, we have determined that the best way to enter county highways within Paragon so that they map correctly on public websites is to use County Road instead of Hwy. State highways and Interstates are currently mapping fine and no change will be made.

During the afternoon of Thursday, September 12, all listings within Paragon that display a street name of Hwy followed by an alpha character (i.e. Hwy A), will be converted to County Road (i.e. County Road A). From this point forward, please enter listings located on county roads as County Road instead of Hwy. State highways and Interstates will continue to be entered as Hwy. For an updated list of acceptable street tags, click here.


« Please Follow the Rules - 09/12/13

In order to provide the most timely and accurate listing information, your MLS enforces a set of rules. A summary of these rules can be found here. We don't like enforcing rules. We would rather spend our time making your MLS better, and helping you use Paragon more efficiently. So please follow the rules.

If you do find a listing that you feel breaks the rules, you can click the Correction button within the top tool bar and type a quick note as to what the issue is. We will contact the listing agent to resolve the issue. Your name will be kept confidential.


« Photo Slide Show - 09/12/13

Clicking on a property photo within Paragon will enlarge it and open up a slide show. At the top of the slide show there is a Maintain button that quickly takes you to the screen to add/delete/change photos and photo labels.


« Photos for Properties Under Construction - 09/12/13

When entering a property that is under construction, you may include a sketch or a photo of a similar model. If you use a photo of a similar model, please make sure the photo is marked with "similar model". You can use our new photo labels to easily accomplish this. Photos are not required for properties under construction, but they sure are appreciated! If during your listing term the property is completed, a photo is required at that time. If your listing sells before or during the construction phase, and you take the time to snap and add a photo later of the finished home, you are a rock star!!


« Enhancement to Auto Email Notification - 09/12/13

For contacts receiving automatic email notifications, you now have the option to exclude listings that are sent due to a price change, and send only new listing matches and listings that are back on the market. This new option is available on the Edit Email Notification screen. Under the result view to be sent (i.e. customer full), there is a new option for Type. Simply remove Price Change if your contact would rather not receive price changes.


« Photo Size and Resolution Increased - 08/07/13

Photos up to 10MB can now be directly uploaded into Paragon. The maximum allowable image size (resolution) has been increased to 1280 x 960. If you currently resize your photos before loading them into Paragon, you should be able to skip this step if your photo is under 10MB (1280 x 960). Paragon will automatically resize your photo to 128K, which is an increase from 32k.


« Enhancement to the CMA Summary Report - 08/07/13

The CMA Summary Report has been enhanced in that you can now add fields (i.e. age, acres, number of baths) to display on that report. The option to add fields can be found under the Customize drop down at the top of the page when looking at a CMA Summary. If you add fields, you will need to use pdf as your print option on the Print Plus screen as your report will automatically switch to landscape.


« No More Showings = PENDING - 08/07/13

Listings that are not available for showings due to an accepted offer must be moved to the status of Pending. It does not matter if all contingencies are removed. Once you, as the listing agent, and your seller decide to stop showing a property due to an offer, you must move it to Pending. If you are still allowing showings on a listing with an accepted offer, we encourage you to change the status to either AB (offer with bump) or AC (offer-continue to show).


« No Showings Until... - 08/07/13

All MLS eligible properties must be made available for showings on the date of listing unless otherwise specified in the listing contract. If a seller has requested that showings be suspended for a reason other than an accepted offer, the listing must be either moved to a withdrawn status, or can be left as active, but the first line of the public MLS remarks must be altered to include the date showings will be allowed. If the seller cannot specify a specific date, the listing must be placed in withdrawn. If a property is listed as a "no show", no agent, including the listing agent, is allowed to show that listing.


« Searching by Location in Paragon - 07/12/13

When searching by Location, there are a few shortcuts you can use to enter multiple locations in the same general area:


« Get the Best Zoom for your Listing - 07/12/13

The map that displays when clicking on the blue M icon from Paragon full displays, and on reports (i.e. customer full with map) can be adjusted to display a preferred zoom level. You can find this adjustment under Listings, Maintain and Change GeoCode. Once you adjust the zoom level and save it, the map on views/reports will hold that zoom level.