News & Past Hot Tips

Depending on your account, this may include your MLS annual dues and/or your Supra eKEY subscription renewal.

You can pay either via the link in the invoice, through your HomeBase account (If you have created one), or by giving us a call at 608-240-2800.

Access to MLS and/or Supra eKEY will be suspended on July 1, 2026 if payment is not received.

If you are not renewing your membership, please contact member@wisre.com before June 30th.

If you have any questions about your invoice, please don’t hesitate to reach out to the SCWMLS team. We are happy to help. You can learn more about our billing policies here.

Thank you for your continued membership and support of SCWMLS!

UPDATE – this has been resolved. If you see any missing listings please let us know: support@wisre.com

We are tracking an issue with South Central listings not populating into Wirex. Many listings entered yesterday (6/18) after around 2:30pm have not made it to the WIREX database. We will update this post with any new information.

UPDATE – this has been resolved.

We are experiencing intermittent technical issues between the South Central WI MLS data feed and API vendors-powered websites. This is causing temporary errors and broken connections for IDX websites. Property searches and agent/office profiles may be impacted.

No Action Needed: This is a system-wide vendor issue, not a problem with your specific website. You do not need to change any settings.

Status: We are working on a fix to restore stable data flow as quickly as possible. Thank you for your patience!

The next FOREWARN trainings are June 9th at 9:00am and June 25th at 1:00pm. Join us as we demonstrate how to best utilize FOREWARN, share insider tips and tricks, and host a live Q&A session.

Register   Thursday June 25th 1:00pm

SCWMLS Annual Dues – Payment must be received by June 15, 2026.
Depending on your account, this may include your MLS annual dues and/or your Supra eKEY subscription renewal.

A $50 late fee will be added to any and each unpaid MLS and/or Supra eKEY dues after June 15, 2026.

If you have any questions about your invoice, payment options, or your account, please don’t hesitate to reach out to the SCWMLS team. We are happy to help. You can learn more about our billing policies here.

Thank you for your continued membership and support of SCWMLS!

SCWMLS Staff

Annual Dues – Autopay will run Tomorrow (June 10th)

If you are enrolled in autopay for your MLS and/or Supra eKey dues, your saved credit card will be charged on June 10, 2026 for the applicable amount.

If you need to edit your payment information or cancel your autopay, please do so by logging into your HomeBase account and following the instructions below. If you do not have a HomeBase account, please create one.

Please note that once your card is charged, dues are non refundable.

Update your Payment Information

UPDATE FROM SUPRA: The eKEY update system issues have been resolved, and key service functionality has been fully restored. Your keyholders can now resume normal use.

Supra Outage Notice

Supra is currently experiencing an outage. We are actively working with Supra and will provide updates as soon as an estimated resolution time is available. We apologize for the inconvenience.

In the meantime, Supra recommends manually updating your key using the following steps:

1. You need your Key Serial Number. If you don’t know it, you can find it in the app at the top of the screen
   
2. Log in to SupraWEB (from either your desktop computer or mobile device).
   https://supraweb.suprakim.com/KimWeb/Login.mvc/AssistantLogin/
   OR in the app click More > SupraWEB.
3. Enter your Key Serial Number.
4. Enter your PIN (the same PIN used to open Keyboxes).
5. Select WI – South Central Wisconsin MLS under Association.
6. On the left panel click Update Code
7. Write down the emergency code that is generated.
8. Exit the Supra app completely and reopen it.
9. When prompted, select Yes to enter an emergency update code.
10. If you don’t get prompted, tap More, then About eKEY app, then Emergency Update Code
11. Enter the code you wrote down and tap Update.
12. On the main screen if there is a red X over the Update button ant the bottom, tap it to update.

Thank you for your patience while this issue is being resolved.

The Map Search Webinar scheduled for today at 11:00 AM and the Paragon Basic Webinar scheduled for June 5 at 10:00 AM have been canceled.

The next Map Search Webinar will be held on July 9 and the next Paragon Basic Webinar will be held on July 10. We encourage you to register for those sessions and join us then: Map Search Webinar & Paragon Basic Webinar

We apologize for any inconvenience and appreciate your understanding. If you have any questions, please contact the RASCW office.

To help protect client privacy and stay compliant, please avoid including personal or contact information in public-facing areas of the MLS.

Do not include:

• Names
• Phone numbers
• Email addresses
• Any contact information
• Website URLs
• Branding or logos
• Instructions to call, text, email, or contact someone

This rule also applies to builder information.

Exception: Contractual documents (such as RECRs or addenda) may include this information when appropriate.

What are “public-facing” sections?
These areas are visible to consumers and should remain free of personal or branded information:

• Photos, photo labels, and watermarks
• Unbranded virtual or video tours
• Public associated documents
• Public remarks
• Directions

Thank you for helping maintain a professional, consumer-friendly MLS while protecting personal information.
For additional details, please refer to the Summary of Listing Rules.

The next FOREWARN trainings are June 9th at 9:00am and June 25th at 1:00pm. Join us as we demonstrate how to best utilize FOREWARN, share insider tips and tricks, and host a live Q&A session.

Register   Tuesday June 9th 9:00am

Register   Thursday June 25th 1:00pm

Our office will be closed on Memorial Day, Monday May 25th. If you need help:

Paragon: 877-MLS-HELP | paragonsupport@ice.com

Supra: 877-699-6787 | SupraSupport@honeywell.com

Showingtime: (800) 379-0057

We’ve been made aware that some third-party websites may calculate or display Days on Market (DOM) differently than Paragon. Because these are external platforms, the DOM shown on those sites may not always match what members see within Paragon.

This does not necessarily mean the third-party information is incorrect; it may simply reflect a different calculation method, display logic, or data presentation format. Similar to how listing photos may be uploaded in one order but displayed differently on consumer-facing websites, third-party platforms may organize or present listing information in ways designed for their own systems and users.

SCWMLS is working with third-party sites to encourage clear and consistent messaging around DOM and related listing data. However, members should always rely on Paragon, Collaboration Center, and reports generated within the SCWMLS portal for the most accurate and authoritative listing information.

We have also updated the Multiple Listing Options for Sellers form to include disclosure language related to third-party display of listing information.

Per SCWMLS policy:

• DOM resets each time a new listing is entered. Since DOM begins counting on the list date, a listing must be entered on that same date in order to reflect a DOM of 0.
• CDOM, or Cumulative Days on Market, resets only when the property has been off market for at least 31 days. When counting those days, do not include the off-market date or the new list date. There must be 31 full days in between.
• DOM does not accrue while a listing is in Delayed, Withdrawn, or Offer-No Show status.

Members should continue to use Paragon as the source of truth for DOM and CDOM within SCWMLS.

The next FOREWARN training is May 28 at 1 p.m. Join us as we demonstrate how to best utilize FOREWARN, share insider tips and tricks, and host a live Q&A session.

Register   Thursday May 28th 1:00pm

We’ve introduced four new forms to streamline updates and ensure smooth processing for our members:

Agent Transfer Form*
Agent Termination Form
Agent Change of Information Form
Office Change of Information Form (Broker Only)

*Please note an important update to the Agent Transfer Process:

• All outstanding invoices must be paid in full before a transfer can be processed.
• Broker signature is required.

Starting June 1st, these forms will be required for all agent transfers, terminations, and information changes.

If you need to change your credit card info on file with us, you can do this in HomeBase.

If you haven’t created a HomeBase account click here to set it up.

In HomeBase, click My Billing Info

Then click Autopay & Billing at the top.

To remove an existing card, under Payment Profiles click the trashcan icon next to it

To add a new card, click the plus next to Payment Profiles

SCWMLS annual dues season has officially started. Depending on your account, this may include your SCWMLS annual dues and/or your Supra eKEY subscription renewal.

Annual Fees & Service Period:

• SCWMLS Annual Dues: $325.00
• Supra eKEY Annual Fee: $175.00 (if applicable)
• Service Period: July 1, 2026 – June 30, 2027

Payment Due Date:

Payment must be received by June 14, 2026.

Please note:

• A $50 late fee will be added to any unpaid MLS and/or Supra eKEY dues after June 14, 2026.
• If you are enrolled in Autopay, your payment will automatically process on June 10, 2026.If you are invoiced for both MLS dues and Supra eKEY services.
• MLS dues and Supra eKEY fees are non-prorated and non-refundable.

If you have any questions about your invoice, payment options, or your account, please don’t hesitate to reach out to the SCWMLS team. We are happy to help. You can learn more about our billing policies here.

Thank you for your continued membership and support of SCWMLS!
SCWMLS Staff

New profile sheets with added Features are now available.

You can find them on our website here: Profile Sheets & Associated Docs

They can also be found within Paragon in the MLS Documents area – the link is at the top right in Paragon.

The next FOREWARN trainings are May 12 at 9 a.m. and May 28 at 1 p.m. Join us as we demonstrate how to best utilize FOREWARN, share insider tips and tricks, and host a live Q&A session.

Register   Tuesday May 12th 9:00am

Register   Thursday May 28th 1:00pm

If you are trying to save a search to a contact for auto notification you may see this error popup in the top right corner:

Any search saved to a contact for auto notification must have the criteria Listing Visibility Type with the value of MLS Listing. This was added to the default searches and saved searches for all agents. However it seems that some were missed.

This field should be the last field under the Advanced Criteria in your search criteria. If you don’t see it there you need to add it to your criteria.

To do this, above the criteria there is a Customize button; hover the mouse pointer over it and choose Fields.

Search for the field named Listing Visibility Type. To add it to your criteria, first choose which section you want to add it to. It will default to the Primary criteria, but if you want to put it in the Secondary or Advanced section, click the dropdown under Containers and select a section.

To add the criteria, either double click it, or check the box next to it and click the Add button. Then click Apply.

The value MLS Listing should be automatically added as the value. Now you can save your search.