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FAQ – Editing

  • How do I edit my floor plan?

We have two ways of editing and fixing a floor plan, Quick Edit and Change Request.

On the Quick Edit tool, you can do a few minor changes like:

If you can’t solve your issue with the Quick Edit tool, you can submit a Change Request to the production team. See the example requests below:

  • Add, change, or remove doors, windows, and furniture
  • Add a space you forgot or were unable to scan, for example, a garage, a room, or a balcony (Please note that we cannot guarantee the accuracy of dimensions for areas that haven’t been scanned)
  • Structural changes, for example, changes in wall positions

 

  • How do I submit a Change Request?

You can submit a Change Request through the order’s page -> Actions -> Change request.   Select “New Request”, add all necessary information, and send.