News & Past Hot Tips

The issue with All Condo listings not populating in WIREX has been resolved. Listings are now displaying correctly and syncing to external sites.

Please be aware of a scam currently targeting real estate professionals. Scammers are reaching out and attempting to get agents to join a Zoom call. Once connected, they may try to gain access to your computer and potentially compromise sensitive information, including financial accounts.

Protect yourself by:

• Avoiding Zoom or video calls with unknown or unverified contacts
• Never clicking on suspicious links or downloading unfamiliar software
• Verifying identities before engaging in any virtual meeting
• Keeping your security software up to date

If something feels off, trust your instincts and disconnect immediately.

Stay vigilant and share this with your colleagues to help keep our community safe.

Our phones are up and running, call us 608-240-2800 with any questions!

Coming soon, you will see new search options that allow you to enhance the presentation and search capabilities inside of paragon. For now, you can only see it in listing maintenance not in the search.

New profile sheets will be available soon, once all the new features are added. We will post a hot tip here when this is done.

Open House issue RESOLVED

• This has been resolved, the Open House info now is showing on detail sheets

When’s the last time you had NAR’s Deputy Chief Economist breaking down the housing market specifically for Wisconsin brokers? Or sat in a room with NAR’s VP of Broker Engagement leading a live panel with some of the sharpest broker minds in our region? That’s exactly what’s on the menu at the RASCW Broker Summit on Thursday, April 16.

Dr. Jessica Lautz will give you the economic data you need to advise your clients with confidence. Nykea Pippion McGriff will lead a broker panel featuring local heavyweights Dan Spransy, Peter Sveum, Tom Weber, Bobbi Brandt, and Sona Olson — real conversations about what’s working right now.

Jennifer Lindsley from the WRA will keep you legally sharp, Kiki Wanshura from Realtor.com will show you what AI tools are actually changing the game, and Blaise Coco will leave you fired up about lead generation. This isn’t a generic conference—it’s a curated day of people who know this industry cold, showing up to help you lead better. $10. Includes lunch. Limited seats. Register before they’re gone.

Register today: https://members.rascw.org/ap/Events/Register/MwF8VneT8CeCg

The next FOREWARN training is April 30 at 1 p.m. Join us as we demonstrate how to best utilize FOREWARN, share insider tips and tricks, and host a live Q&A session.

Register  Thursday April 30th 1:00pm

There is an issue with Open House info not being displayed on detail sheets. The open house info is on the listing, and will show in Tour/Open House searches, as well as the Market Monitor. They will also display on external sites such as Zillow and Realtor.com. We will update here with further info as we get it.

We recommend putting the info in the first line of the remarks until this issue is resolved.

UPDATE: To pull up a report with the open house info you can search for it using a Tour and Open House Search.

• Click the Search icon and choose Tour and Open House
  
• Enter the date of the open house in the Date Range field for both Begin and End
• Narrow down by Class, Location, etc.
  
• Click Search to see the results
• Click on the MLS number of the listing
  

You can also use the ConnectView report view in Paragon. Open House will be a collapsible section under the details.

Open House info will also show on your clients’ Collab Center sites as a collapsible section under the property details.

The MLS/RASCW office is closed for the day, we’ll be back Monday at 9:00am. Have a great holiday weekend.

The next FOREWARN trainings are April 14 at 9 a.m. and April 30 at 1 p.m. Join us as we demonstrate how to best utilize FOREWARN, share insider tips and tricks, and host a live Q&A session.

Register   Tuesday April 14th 9:00am

Register   Thursday April 30th 1:00pm

The “Send Notification” feature for bulk emails is currently disabled and will be back soon. In the meantime, you can still generate an email list of agents who have shown your property and send notifications from your own email client.

Additionally, automatic notifications for price changes over 1% will continue to be sent as scheduled. We appreciate your understanding as we work to improve this feature.

If you are trying to save a search to a contact for auto notification you may see this error popup in the top right corner:

Any search saved to a contact for auto notification must have the criteria Listing Visibility Type with the value of MLS Listing. This was added to the default searches and saved searches for all agents. However it seems that some were missed.

This field should be the last field under the Advanced Criteria in your search criteria. If you don’t see it there you need to add it to your criteria.

To do this, above the criteria there is a Customize button; hover the mouse pointer over it and choose Fields.

Search for the field named Listing Visibility Type. To add it to your criteria, first choose which section you want to add it to. It will default to the Primary criteria, but if you want to put it in the Secondary or Advanced section, click the dropdown under Containers and select a section.

To add the criteria, either double click it, or check the box next to it and click the Add button. Then click Apply.

The value MLS Listing should be automatically added as the value. Now you can save your search.

As you’re working in the MLS, please keep in mind that commission information should not be included—this applies to both public and private fields. That extends to documents (including listing contracts, flyers, etc.)

Following these guidelines is important, as there is a fine associated with putting commission into Paragon. Taking a moment to double-check your entries can help avoid any issues.

These standards are part of the NAR Settlement, so staying aligned with them helps ensure everything remains in good standing.

For additional guidance, please review the NAR Settlement FAQs.

ICE Mortgage Technology is currently experiencing an issue that is impacting ICE Paragon Connect. As a result, some users may be experiencing an outage or intermittent outages. All appropriate levels of support are engaged.

We will advise you once the issue is resolved. Please communicate this alert internally within your organization.

We are aware of a global issue with ShowingTime. Some features may not be working. We will update this post with further information as we get it.

We’ve been listening closely to your feedback, and we know the industry is continuing to evolve. With that in mind, the SCWMLS Board of Directors approved an update to the delayed listing policy at its March 18 meeting.

Delayed listings can now be displayed on IDX, which means they can appear on your website. SCWMLS will also syndicate delayed listings to third party portals. While we do not control how third party websites choose to display these listings, they will receive the data through syndication. If you prefer not to have your delayed listings syndicated, you can opt out by selecting “No” for IDX within Paragon. We’ve also added new forms and guidance on the SCWMLS website to support you.

We appreciate your continued feedback and partnership as we navigate these changes together and work to support your business.

We have seen an increase in scam attempts in the last week. Real estate agents are frequent targets for email and text scams because transactions involve large sums, tight timelines, and sensitive client information. To protect yourself:

• Verify all unexpected requests (especially wires or payment changes) by calling a trusted number. Never rely on caller ID alone – numbers can be spoofed. Instead, hang up and call back using a verified number from your records or official sources
• Don’t trust urgency – scammers rely on pressure and rushed decisions
• Check sender details carefully for subtle email or phone number changes
• Avoid clicking unknown links or downloading suspicious attachments
• When unsure, pause and confirm – protecting clients and transactions comes first

SCWMLS offers Forewarn and Domii as two resources to help you combat this concern.

• Domii – get it in your app store and use promo code SCWMLS
• Forwarn

NAR has a helpful page with more information here.

Check out this short video about Zoom phishing scams.

UPDATE: From Supra:

Subject:  RESOLVED – Supra System Issues
Dear Member,
We are pleased to report that the Supra System is fully functional once again and is being monitored closely.  Supra identified the issue and is making adjustments to prevent future service interruptions.
We apologize for the inconvenience this may have caused. If you need technical support, please contact Supra at 877-699-6787 or email suprasupport@carrier.com.

Supra is currently experiencing an outage; we are working with Supra on an ETA. We apologize for this inconvenience.

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