News & Past Hot Tips

Paragon will be unavailable Tuesday January 27th at 8:00pm until January 28th at 8:00am. The system will be taken down to perform updates and bug fixes and you will not be able to log in during this time.

To text a single listing from Paragon, pull up the listing detail, hover over the share button and click Text:

Select a Contact – if you don’t have a phone number saved in it you can type it in. Make sure you check the box next to the number, and select a phone type from the dropdown menu. If you don’t have the person in your contacts yet, click Add New Contact, put in their First and Last Name, and the number you want to text to. You can include an optional message if you like, and it will show a preview of what the text will look like.

Then click Send Message.

You can also text a link to multiple properties from the spreadsheet view. Just select the listings on the spreadsheet you want to send and click the Text button. You can select all of the listings by clicking the first box at the top.

As part of an initiative by ICE Mortgage Technologies, the developers of the Paragon platform, users will periodically see a survey pop-up when logging in. This survey will appear once per day and will remain active through January 23.

Responses are collected directly by ICE Mortgage Technologies, and the MLS will not have access to individual answers. The survey can be dismissed by selecting the “X,” but it will continue to reappear every two days until the survey period ends.

While we understand this may be an interruption, your feedback plays an important role in helping shape future enhancements to the Paragon system.

Hopefully you already know about FOREWARN, an easy to use app that allows you to assess risk by learning about a new prospect prior to meeting them for a showing. FOREWARN is offering free training webinars every month.

The next FOREWARN trainings are January 13 at 9 a.m. and January 29 at 1 p.m. Join us as we demonstrate how to best utilize FOREWARN, share insider tips and tricks, and host a live Q&A session.

To sign up, visit the registration page.

UPDATE 12:00pm – this has been resolved.

We are currently experiencing syncing issues with Paragon, which is affecting updates to agents information. Our team is actively working with the system provider to resolve this issue as quickly as possible. Thank you for your patience and understanding.

If you are relisting a property and want CDOM to show zero: The cumulative days on market (CDOM) count will reset if a listing has been off the market for at least 31 days. When counting, don’t include the off-market date or the new list date – there should be 31 days in between. Days on market do not accumulate while a listing is delayed, withdrawn or offer-no show status.

The RASCW/MLS office will close today at 1:00pm, and will be closed tomorrow for New Year’s Day. Have a safe holiday!

We are currently monitoring an issue causing photos to be missing from listings coming in to WIREX from the MetroMLS. This also affects Metro listings imported into South Central. We are working with Paragon to get this resolved as soon as possible.

We have had reports of problems when converting Partial listings to live MLS listings. When converting it gives an error message and the photos do not appear on the new MLS listing. The issue is being investigated and we will post any updates here.

When changing a listing to an offer status – AC (offer-show), AB (offer-bump) or PND (offer-NO show) – you are asked if there were competing offers. Answer “Yes” only if there was more than one written offer presented at the same time (including the accepted offer). NOTE: This field is optional at the time you change a listing to AC, AB or PND, but required once you change a listing to SOLD.

We want to make members aware of a potential scam that has now been reported by multiple members.

Members have received unsolicited text messages from individuals claiming to be relocating from out of state and requesting a Zoom meeting. When members asked for meeting details, they were sent links that required downloading software or files.

At this time, the exact intent of the scam is unclear. It may involve malware, attempts to access personal or business information, or broader real estate fraud.

In one reported case, a seller has placed a fraud alert on their property with the Register of Deeds as a precaution.

Please remember:

• Do not download files or software from unknown contacts
• Be cautious of unsolicited relocation inquiries
• Create and share your own verified meeting links
• Report suspicious activity to your broker and appropriate authorities

Start the year with a clear roadmap for building a steady 90-day listing pipeline using Domii’s most powerful tools. In this session, we’ll show agents how to combine AI seller predictions, prospecting routes, and neighborhood intelligence to identify high-probability homeowners and convert them into real opportunities. Attendees will walk away with a simple weekly action plan designed to create consistent, predictable listings throughout 2026.

January 15 2026 at 12pm CST.

Don’t have Domii yet? Download today with these links:

Use promo code SCWMLS

UPDATE 12/17 – this has been resolved. If you see a listing missing photos on any outside sites please let us know – support@wisre.com

We are tracking an issue that is causing listing photos to be missing from external sites such as Zillow.  It is actively being researched and updates will be posted here.

The REALTORS® Association of South Central Wisconsin and South Central Wisconsin MLS building is currently undergoing a security system upgrade. During this time, the front door is locked.

Please call: 608-240-2800
A staff member will let you in promptly.

We appreciate your patience and apologize for any inconvenience.

The ICE MLS Solutions training team is offering Paragon Connect Impact Sessions for the month of December. You’ll be able to learn more about Paragon Connect’s best features during these 20-min Impact Session webinars covering a variety of topics.

Paragon Connect topics we will be covering include:

• Dashboard Navigation
• EasyCMA
• Hotsheets
• Collaboration Center
• And more…

We’re happy to share an update that we hope will make your workflow smoother. Beginning Friday, November 21st, you’ll be able to upload MLS documents directly within your listing in Paragon. This enhancement is designed to save time and reduce back-and-forth so you can manage your files more efficiently.

Important:

Firm Exclusives should continue to be emailed to listings@wisre.com.

Below is a helpful guide to document types and their default visibility settings. We hope this makes it easier to choose the correct category and ensure your listing documents are displayed properly.

Document Types & Visibility Settings

IMDOC (Imported Documents) — Private by default

• Use for: Multiple Listing Options for Sellers (for Delayed Listings)

LdPNT (Lead-Based Paint Disclosure) — Public by default

• Example: Addendum S

RECR  (Real Estate Condition Report) — Public by default

• Example: Real Estate Condition Report

Ex Sum (Executive Summary) — Public by default

• Example: Condominium Executive Summary

Condo Add (Condo Addendum to the Real Estate Condition Report) — Public by default

• Example: Condominium Addendum to the RECR

AMD (Amendment) — Private by default

• Use when extending a delayed listing period or providing closing documentation
  • Examples:
    • WB-40 Amendment to the Offer to Purchase
    • WB-42 Amendment to the Listing Contract

MLOFS (Delayed Listing or Firm Exclusive) — Private by default

• Use for: Multiple Listing Options for Sellers (for Delayed Listings)

AOCS (Accepted Offer/Closing Statement) — Private by default

• Use to request MLS updates to listing or selling agent information on a sold property
  • Examples: Accepted Offer Documents, Closing Statements

EMEA (Earnest Money Escrow Agreement) — Public by default

• Example: Earnest Money Escrow Agreements

PDOC (Public Document) — Public by default

• Example: Features and Updates

Here is a visual of the new input screen in paragon!

IMPORTANT – DO NOT CLICK THE PUBLIC BOX OR YOU WILL OVERRIDE THE LISTING DOCUMENT VISIBILITY TYPE.

FAQs

1. Who can see private documents?

• The Listing Agent and Broker
• MLS Staff

2. Who can see public documents?

• All Agents
• Buyers who have been emailed the listing, including within their Collaboration Center

3. Is this mandatory to upload? I want to email it as I always have

• Uploading is the preferred process moving forward and helps staff process items more effectively

4. What if I accidentally make something private that should be public?

• Simply go back and check the box making it public

5. What if I accidentally make something public that should be private?

• Simply go back and uncheck the public box

6. Why do we have so many document types?

• To ensure that the diverse needs of all listing types are covered

• Members must pay their 2026 membership renewal dues by December 1, 2025. Renewal invoices are emailed to all members on October 1, 2025. If applicable, this also includes the renewal of your WRA and NAR memberships.
• Renewal Timeline: Dues paid after December 31 will incur a late fee. Membership and associated services/benefits will be suspended for anyone who has not paid their renewal dues by December 31. Brokers will be billed for any unpaid agents in their office on January 2nd, and the MLS access of unpaid member offices will be suspended on January 30.
• Dues are nonrefundable

Three Ways to Pay:

1. Click on the link in your emailed invoice and submit a credit card or EFT (online check) payment. If someone else is paying your invoice, simply forward the email to them – they can click and pay for you.
2. Log into your HomeBase account, go to My Billing Info and click Make a Payment. Please Note: if you did not set up AutoPay prior to the date your invoice was created, it will not process your renewal payment  – you will need to make a one-time payment and the AutoPay will pick up next time.
3. Mail your payment – please keep in mind that the due date to RECEIVE PAYMENT is December 1.

Explanation of 2026 REALTOR® Voluntary & Nondeductible Dues

Explanation of 2026 Affiliate Voluntary & Nondeductible Dues

Questions? Email our staff at RASCW@wisre.com or call our office at 608-240-2800.

Click to register for an upcoming webinar:

• November 18th, 10:00am

We are excited to announce our partnership with domii®, giving you FREE access to cutting-edge safety & prospecting tools! This is not just an app; it’s your competitive edge! 

The Domii App acts as your mobile office, delivering instant access to property and owner information with just an address. Can instantly check:

• Identity verification
• Names, phone numbers, email addresses
• Occupation & estimated income
• Sex offender registry
• Do not call registry information [Local and National]
• Phone type verification (burner phone)
• Criminal Background checks 
• 9-1-1 Dispatch

Ready to get started:  

• Sign up for one of the educational webinars: Webinar Registration
• Watch this short video on how to get started today: Domii Introduction
• Questions? Email Domii: support@domii.io

If you’re experiencing problems in Paragon such as blank screens, pop ups not popping up, autofills not autofilling, you may need to clear your web browser’s cache. Cache is a collection of files on your PC in the background that allow Paragon to function. Sometimes those files get corrupted or deleted and they need to be refreshed.

Click here for a video with instructions for all the supported browsers, or click here for a PDF of instructions.