News & Past Hot Tips

If you are trying to save a search to a contact for auto notification you may see this error popup in the top right corner:

Any search saved to a contact for auto notification must have the criteria Listing Visibility Type with the value of MLS Listing. This was added to the default searches and saved searches for all agents. However it seems that some were missed.

This field should be the last field under the Advanced Criteria in your search criteria. If you don’t see it there you need to add it to your criteria.

To do this, above the criteria there is a Customize button; hover the mouse pointer over it and choose Fields.

Search for the field named Listing Visibility Type. To add it to your criteria, first choose which section you want to add it to. It will default to the Primary criteria, but if you want to put it in the Secondary or Advanced section, click the dropdown under Containers and select a section.

To add the criteria, either double click it, or check the box next to it and click the Add button. Then click Apply.

The value MLS Listing should be automatically added as the value. Now you can save your search.

As you’re working in the MLS, please keep in mind that commission information should not be included—this applies to both public and private fields. That extends to documents (including listing contracts, flyers, etc.)

Following these guidelines is important, as there is a fine associated with putting commission into Paragon. Taking a moment to double-check your entries can help avoid any issues.

These standards are part of the NAR Settlement, so staying aligned with them helps ensure everything remains in good standing.

For additional guidance, please review the NAR Settlement FAQs.

ICE Mortgage Technology is currently experiencing an issue that is impacting ICE Paragon Connect. As a result, some users may be experiencing an outage or intermittent outages. All appropriate levels of support are engaged.

We will advise you once the issue is resolved. Please communicate this alert internally within your organization.

We are aware of a global issue with ShowingTime. Some features may not be working. We will update this post with further information as we get it.

We’ve been listening closely to your feedback, and we know the industry is continuing to evolve. With that in mind, the SCWMLS Board of Directors approved an update to the delayed listing policy at its March 18 meeting.

Delayed listings can now be displayed on IDX, which means they can appear on your website. SCWMLS will also syndicate delayed listings to third party portals. While we do not control how third party websites choose to display these listings, they will receive the data through syndication. If you prefer not to have your delayed listings syndicated, you can opt out by selecting “No” for IDX within Paragon. We’ve also added new forms and guidance on the SCWMLS website to support you.

We appreciate your continued feedback and partnership as we navigate these changes together and work to support your business.

We have seen an increase in scam attempts in the last week. Real estate agents are frequent targets for email and text scams because transactions involve large sums, tight timelines, and sensitive client information. To protect yourself:

• Verify all unexpected requests (especially wires or payment changes) by calling a trusted number. Never rely on caller ID alone – numbers can be spoofed. Instead, hang up and call back using a verified number from your records or official sources
• Don’t trust urgency – scammers rely on pressure and rushed decisions
• Check sender details carefully for subtle email or phone number changes
• Avoid clicking unknown links or downloading suspicious attachments
• When unsure, pause and confirm – protecting clients and transactions comes first

SCWMLS offers Forewarn and Domii as two resources to help you combat this concern.

• Domii – get it in your app store and use promo code SCWMLS
• Forwarn

NAR has a helpful page with more information here.

Check out this short video about Zoom phishing scams.

UPDATE: From Supra:

Subject:  RESOLVED – Supra System Issues
Dear Member,
We are pleased to report that the Supra System is fully functional once again and is being monitored closely.  Supra identified the issue and is making adjustments to prevent future service interruptions.
We apologize for the inconvenience this may have caused. If you need technical support, please contact Supra at 877-699-6787 or email suprasupport@carrier.com.

Supra is currently experiencing an outage; we are working with Supra on an ETA. We apologize for this inconvenience.

Discover how to turn neighborhood data into real clients. Use property lines, tax records, and mortgage insights to find high-value opportunities, map prospects, and run efficient outreach. Learn scripts and workflows to convert insights into listings while leveraging domii tools for instant property intelligence and smarter, faster prospecting.

Update 3/10: This has been resolved. If you have any problems with Map Search please contact us! 608-240-2800 press 2 or support@wisre.com

We are currently experiencing an issue in Paragon where clicking Map Search links returns a “Bad Request” page instead of the map results. Our team has reported this to Paragon Tier 2 support and they are actively testing and implementing a fix. We will post an update here as soon as the issue is resolved. Thank you for your patience and understanding.

Attention Agents: If you’re entering a Delayed Listing, you can upload your delayed form directly to the associated docs, don’t forget to put in the show date before submitting!

Emailing it is only required for Office Exclusive listings. Following this saves time and keeps your listing on track!

Remember, this form must be uploaded within 4 days of the effective date on the listing contract!

We are aware that associated documents in Wirex may occasionally be unavailable. Our team is actively working with our Wirex partners to resolve this issue. As it does not affect all listings, identifying the root cause is taking longer than usual. We appreciate your patience and will provide updates as soon as more information is available.

Roomvo is available for all SCWMLS members as a Member Benefit and lets you instantly reimagine listing photos with different flooring, wall colors, and finishes.

“At SCWMLS, we’re always looking for ways to give our members a meaningful edge in how they market homes and serve clients. Our integration with Roomvo brings powerful visualization tools directly into the MLS experience, helping agents showcase listings in a more engaging, modern way. This partnership reflects our commitment to innovation that’s practical, intuitive, and designed to help our members win in an increasingly digital marketplace.”

 – Lisa Marshall, CEO RASCW/SCWMLS

Why Use Roomvo?

1. KEEP BUYERS ENGAGED

Give buyers another reason to explore your listings instead of scrolling past them.

2. OVERCOME COSMETIC OBJECTIONS

Dated floors? Wrong paint color? Help buyers see beyond things that can be changed.

3. CREATE EMOTIONAL CONNECTION

Let buyers personalize a space and start imagining the property as their home.

4. ADD VALUE FOR SELLERS

Bring an interactive marketing tool to your listing presentation—already included with SCWMLS.

Already Included. Start Using It.

Roomvo is available directly through the SCWMLS tools you already use:

• How To Access Roomvo through integration on Paragon so that existing listings on our MLS can be redesigned
• Members have the option to ADD ROOMVO to their personal website

Currently available on Active Residential SCWMLS listings.

Upcoming Roomvo Webinars (Hosted by RASCW/SCWMLS)

• September 17, 2026 | 11:00 AM: Register Here!
• October 15, 2026 | 9:30 AM: Register Here!
• January 15, 2026 | 9:30 AM: Register Here!

After registering, you will receive a confirmation email with information on how to join the meeting.

learn more about Roomvo here

Turn your sphere and past clients into predictable listings. Learn a 4-part referral system, reconnect authentically, and set up touchpoints via calls, emails, and social triggers. Use domii tools to protect yourself while building long-term relationships, increasing referrals, and creating a steady, reliable business pipeline.

February 19, 2026 at 12:00 PM CST | Register Now!

Don’t have Domii yet? Download today with these links:

Use promo code SCWMLS

Explore resources, education, and connections designed to help you make the most of your membership and support your growth and success in real estate. Check it out now!

The effective date is the first day of the [TERM OF THE CONTRACT], highlighted below:

Where does this apply?

• New listings must be entered into the MLS within 4 calendar days of the effective date if there’s no public marketing yet.
• The Multiple Listing Options for Sellers Authorization Form for delayed and firm exclusive listings must be submitted within 4 days of the effective date of the listing contract
• The earliest a property may be advertised is the effective date listing contract

We have recently become aware of suspicious emails circulating that attempt to impersonate board members. Please do not reply or engage with them. Below are some general reminders, but in doubt, feel free to reach out to us at rascw@wisre.com.

Key Safety Guidelines:
– Verify the Sender: Always double-check the actual email address behind the sender’s name.
– Trust Your Instincts: A legitimate email from a colleague or the association will never ask you for confidential data, passwords, or sensitive personal information via email.
– Do Not Engage: If you receive a request that seems unusual, urgent, or asks for financial transactions, do not click links or download attachments.

1/28 – 2:30 PM: This issue is resolved now.

We are currently experiencing an issue that is impacting Paragon as of this morning. As a result, users may be experiencing slowness or intermittent outages. They are actively working to resolve the issue right now. We will advise you once the issue is fixed.

If you are trying to open Paragon Connect or EasyCMA and you see the following error:

Clearing your browser cache will fix this. For instructions click here.