News & Past Hot Tips

Our office will be closed on Memorial Day, Monday May 25th. If you need help:

Paragon: 877-MLS-HELP | paragonsupport@ice.com

Supra: 877-699-6787 | SupraSupport@honeywell.com

Showingtime: (800) 379-0057

We’ve been made aware that some third-party websites may calculate or display Days on Market (DOM) differently than Paragon. Because these are external platforms, the DOM shown on those sites may not always match what members see within Paragon.

This does not necessarily mean the third-party information is incorrect; it may simply reflect a different calculation method, display logic, or data presentation format. Similar to how listing photos may be uploaded in one order but displayed differently on consumer-facing websites, third-party platforms may organize or present listing information in ways designed for their own systems and users.

SCWMLS is working with third-party sites to encourage clear and consistent messaging around DOM and related listing data. However, members should always rely on Paragon, Collaboration Center, and reports generated within the SCWMLS portal for the most accurate and authoritative listing information.

We have also updated the Multiple Listing Options for Sellers form to include disclosure language related to third-party display of listing information.

Per SCWMLS policy:

• DOM resets each time a new listing is entered. Since DOM begins counting on the list date, a listing must be entered on that same date in order to reflect a DOM of 0.
• CDOM, or Cumulative Days on Market, resets only when the property has been off market for at least 31 days. When counting those days, do not include the off-market date or the new list date. There must be 31 full days in between.
• DOM does not accrue while a listing is in Delayed, Withdrawn, or Offer-No Show status.

Members should continue to use Paragon as the source of truth for DOM and CDOM within SCWMLS.

The next FOREWARN training is May 28 at 1 p.m. Join us as we demonstrate how to best utilize FOREWARN, share insider tips and tricks, and host a live Q&A session.

Register   Thursday May 28th 1:00pm

We’ve introduced four new forms to streamline updates and ensure smooth processing for our members:

Agent Transfer Form*
Agent Termination Form
Agent Change of Information Form
Office Change of Information Form (Broker Only)

*Please note an important update to the Agent Transfer Process:

• All outstanding invoices must be paid in full before a transfer can be processed.
• Broker signature is required.

Starting June 1st, these forms will be required for all agent transfers, terminations, and information changes.

If you need to change your credit card info on file with us, you can do this in HomeBase.

If you haven’t created a HomeBase account click here to set it up.

In HomeBase, click My Billing Info

Then click Autopay & Billing at the top.

To remove an existing card, under Payment Profiles click the trashcan icon next to it

To add a new card, click the plus next to Payment Profiles

SCWMLS annual dues season has officially started. Depending on your account, this may include your SCWMLS annual dues and/or your Supra eKEY subscription renewal.

Annual Fees & Service Period:

• SCWMLS Annual Dues: $325.00
• Supra eKEY Annual Fee: $175.00 (if applicable)
• Service Period: July 1, 2026 – June 30, 2027

Payment Due Date:

Payment must be received by June 14, 2026.

Please note:

• A $50 late fee will be added to any unpaid MLS and/or Supra eKEY dues after June 14, 2026.
• If you are enrolled in Autopay, your payment will automatically process on June 10, 2026.If you are invoiced for both MLS dues and Supra eKEY services.
• MLS dues and Supra eKEY fees are non-prorated and non-refundable.

If you have any questions about your invoice, payment options, or your account, please don’t hesitate to reach out to the SCWMLS team. We are happy to help. You can learn more about our billing policies here.

Thank you for your continued membership and support of SCWMLS!
SCWMLS Staff

New profile sheets with added Features are now available.

You can find them on our website here: Profile Sheets & Associated Docs

They can also be found within Paragon in the MLS Documents area – the link is at the top right in Paragon.

The next FOREWARN trainings are May 12 at 9 a.m. and May 28 at 1 p.m. Join us as we demonstrate how to best utilize FOREWARN, share insider tips and tricks, and host a live Q&A session.

Register   Tuesday May 12th 9:00am

Register   Thursday May 28th 1:00pm

If you are trying to save a search to a contact for auto notification you may see this error popup in the top right corner:

Any search saved to a contact for auto notification must have the criteria Listing Visibility Type with the value of MLS Listing. This was added to the default searches and saved searches for all agents. However it seems that some were missed.

This field should be the last field under the Advanced Criteria in your search criteria. If you don’t see it there you need to add it to your criteria.

To do this, above the criteria there is a Customize button; hover the mouse pointer over it and choose Fields.

Search for the field named Listing Visibility Type. To add it to your criteria, first choose which section you want to add it to. It will default to the Primary criteria, but if you want to put it in the Secondary or Advanced section, click the dropdown under Containers and select a section.

To add the criteria, either double click it, or check the box next to it and click the Add button. Then click Apply.

The value MLS Listing should be automatically added as the value. Now you can save your search.

We’re excited to share a new FOREWARN feature now available to you at no additional cost: Household Risk.

When an agent prepares to meet a client at a property, the risk doesn’t always come solely from the individual they’ve been in contact with. Others may be present in that home and, until now, those individuals have been largely invisible to safety tools.

Household Risk changes that by extending your insight to include risk signals associated with others residing at a property.

How to use Household Risk: 

• Enter a property address to initiate a Household Risk search
• View individuals possibly associated with the household, including available risk indicators
• Select any individual to review additional criminal history records or sex offender status

With this added visibility, you can approach in-person meetings with greater awareness of potential risk signals associated with the entire household—not just your direct contact.

If you have any questions, please don’t hesitate to reach out.

Stay safe out there.

The issue with All Condo listings not populating in WIREX has been resolved. Listings are now displaying correctly and syncing to external sites.

Please be aware of a scam currently targeting real estate professionals. Scammers are reaching out and attempting to get agents to join a Zoom call. Once connected, they may try to gain access to your computer and potentially compromise sensitive information, including financial accounts.

Protect yourself by:

• Avoiding Zoom or video calls with unknown or unverified contacts
• Never clicking on suspicious links or downloading unfamiliar software
• Verifying identities before engaging in any virtual meeting
• Keeping your security software up to date

If something feels off, trust your instincts and disconnect immediately.

Stay vigilant and share this with your colleagues to help keep our community safe.

Our phones are up and running, call us 608-240-2800 with any questions!

Coming soon, you will see new search options that allow you to enhance the presentation and search capabilities inside of paragon. For now, you can only see it in listing maintenance not in the search.

New profile sheets will be available soon, once all the new features are added. We will post a hot tip here when this is done.

Open House issue RESOLVED

• This has been resolved, the Open House info now is showing on detail sheets

When’s the last time you had NAR’s Deputy Chief Economist breaking down the housing market specifically for Wisconsin brokers? Or sat in a room with NAR’s VP of Broker Engagement leading a live panel with some of the sharpest broker minds in our region? That’s exactly what’s on the menu at the RASCW Broker Summit on Thursday, April 16.

Dr. Jessica Lautz will give you the economic data you need to advise your clients with confidence. Nykea Pippion McGriff will lead a broker panel featuring local heavyweights Dan Spransy, Peter Sveum, Tom Weber, Bobbi Brandt, and Sona Olson — real conversations about what’s working right now.

Jennifer Lindsley from the WRA will keep you legally sharp, Kiki Wanshura from Realtor.com will show you what AI tools are actually changing the game, and Blaise Coco will leave you fired up about lead generation. This isn’t a generic conference—it’s a curated day of people who know this industry cold, showing up to help you lead better. $10. Includes lunch. Limited seats. Register before they’re gone.

Register today: https://members.rascw.org/ap/Events/Register/MwF8VneT8CeCg

The next FOREWARN training is April 30 at 1 p.m. Join us as we demonstrate how to best utilize FOREWARN, share insider tips and tricks, and host a live Q&A session.

Register  Thursday April 30th 1:00pm

There is an issue with Open House info not being displayed on detail sheets. The open house info is on the listing, and will show in Tour/Open House searches, as well as the Market Monitor. They will also display on external sites such as Zillow and Realtor.com. We will update here with further info as we get it.

We recommend putting the info in the first line of the remarks until this issue is resolved.

UPDATE: To pull up a report with the open house info you can search for it using a Tour and Open House Search.

• Click the Search icon and choose Tour and Open House
  
• Enter the date of the open house in the Date Range field for both Begin and End
• Narrow down by Class, Location, etc.
  
• Click Search to see the results
• Click on the MLS number of the listing
  

You can also use the ConnectView report view in Paragon. Open House will be a collapsible section under the details.

Open House info will also show on your clients’ Collab Center sites as a collapsible section under the property details.

The MLS/RASCW office is closed for the day, we’ll be back Monday at 9:00am. Have a great holiday weekend.